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Rosemullion Veterinary Practice - Penryn is part of the CVS group and forms part of a fully equipped small animal hospital service established in 1885. The practice lists advanced imaging including CT, x-ray and ultrasound, along with 24/7 emergency cover through MiNightVet with on-site night staff. It also holds RCVS Practice Standards Scheme Outstanding status, plus Cat Friendly Clinic Gold and Rabbit Friendly Clinic Gold accreditations.
Rutland Veterinary Centre Ltd is an RCVS-accredited practice offering routine preventive care alongside surgery, diagnostics, and end-of-life support. Its website says it provides its own 24-hour emergency service for registered clients, aiming for continuity with the regular clinical team. Recent feedback is largely positive about the vets’ communication, emergency care, and post-operative support, though a small number of reviews raise concerns about reception handling and payment discussions at stressful moments.
Our Score (57/100)
- •Recent feedback is strongly positive overall, with many owners describing the team as friendly, caring, attentive, and easy to talk to. - Communication is a consistent strength: reviewers mention staff taking time to explain things clearly, answering questions properly, and emailing useful information after phone calls. - Preventive and routine care come up often, including vaccinations, booster jabs, general health checks, and regular appointments where pets seem comfortable and well handled.
Medivet Yeading – Pet Vaccination Centre is part of the Medivet group and presents itself as a vaccination-focused practice, with access to Medivet’s 24-hour emergency centres for out-of-hours care. The clinic is also listed as a Veterinary Nurse Training facility. Recent feedback continues to point to friendly front-of-house support and good availability for some owners, but also shows a mixed picture, with repeated complaints about appointment delays and a small number of very serious clinical concerns.
Medivet Cheshunt Animal Clinic in Waltham Cross is part of the Medivet group and is led by partner and veterinary surgeon Lindsay Thomas. The clinic offers routine care including 15-minute consultations, with on-site X-ray and an in-house laboratory, and the practice notes access to advanced treatment or ongoing hospitalisation through a nearby 24-hour Medivet hospital. Recent feedback is mixed but generally positive, with repeated praise for the caring team and nurse support, alongside some complaints about vet manner and front-desk experience.
- •Reviewers repeatedly praise the practice for being friendly, professional and efficient, with several saying their dogs were put at ease. - Recent experiences highlight prompt help with urgent problems, especially emergencies while owners were on holiday and treatment for dog-bite injuries. - Communication is a consistent positive theme, including thorough explanations of test results and supportive, honest care.
- •Many owners describe the team as friendly, helpful and kind, with reception and front-desk interactions a recurring positive. - Convenience is a strong theme: several reviewers say appointments are easy to get, and the separate cat and dog waiting areas are appreciated. - Urgent care feedback is mixed.
- •Many recent reviewers describe a friendly, supportive experience, with comments about a calm waiting room, easy parking, and staff discussing fees before treatment. - Procedure-related feedback is often strong, especially for neutering/castration and recovery support, with owners mentioning same-day updates, clear collection arrangements, and thorough aftercare advice. - Several reviews praise the team’s handling of nervous or difficult pets, and one owner was especially pleased with the outcome of their cat’s eye surgery.
- •Rapid help in urgent cases is a clear theme, including a cat brought in immediately while struggling in labour and a dog whose intestinal blockage was found on x-ray and operated on quickly. - Warm, approachable staff are mentioned repeatedly, with reviewers describing lovely or brilliant staff who care about animals and take time with owners. - Good handling and reassurance during consults comes up more than once, including comments that staff “always have time for you” and “get down with your pets.”
- •Care in difficult situations also stands out: one owner of an elderly dog praised the team’s ongoing advice and compassion, while another felt everything possible was done during a sudden, ultimately fatal illness.
Faversham Veterinary Clinic presents itself as an independent, family-run practice and promotes membership-style plans aimed at reducing routine and in-house care costs. Its website lists in-house surgery, X-rays/ultrasound, and lab tests, alongside routine care such as vaccinations and injections. Recent feedback is largely very positive, especially around calm handling of nervous or energetic pets, clear communication, and supportive follow-up, though one reviewer was unhappy about being asked to wait outside during a vaccination visit and not meeting the vet.
