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- •Fast response in urgent cases: reviewers describe being seen quickly for sudden problems, including one dog treated within about 20 minutes and another accepted immediately after an accident. - Compassionate end-of-life care: several reviews mention kind, respectful support around euthanasia and bereavement, including private space for goodbyes and dignified handling after a pet's death. - Calm, clear communication: reviewers value thorough examinations and straightforward explanations, including a case where an elderly cat was assessed carefully and offered pain relief first rather than being pushed into euthanasia.
Reception staff and the wider team are also frequently praised for being friendly, helpful, professional, and informative.
Recent feedback is overwhelmingly positive, with a strong emphasis on friendliness and reassurance.
The Shreen Veterinary Group in Gillingham is part of IVC Evidensia and provides routine veterinary care for cats, dogs and several small pets, alongside emergency care. Website-listed services include consultations, vaccinations, neutering, microchipping, dental care and nail clipping, and the practice also references a Pet Health Club proactive healthcare plan. Recent feedback is largely very positive, with repeated praise for friendly staff, clear explanations and compassionate care, though one owner reported a disappointing nail-clipping visit and a lack of practical help on arrival.
- •Many recent reviewers describe the team as kind, professional and reassuring, especially when owners are anxious. - Positive examples include a cat spay with a smooth recovery, a low-stress blood test check for an elderly dog, and a careful first consultation where the vet took time over the appointment. - Emergency care is another strong theme, including a detailed review of treatment for a severe torn paw pad that needed stitches.
- •Many recent reviewers describe the practice as friendly, caring, professional and efficient, with several saying they would not go elsewhere. - There is specific praise for rabbit care, with one owner highlighting experienced “bunny savvy” vets and saying emergency treatment for their bunnies was extremely affordable. - Longer-term clients mention a warm, welcoming atmosphere and helpful advice built on years of experience.
Aniwell Veterinary Clinic in Bournemouth is part of IVC Evidensia. Based on clinic information, it offers emergency veterinary care and also serves as a veterinary nurse training facility. The practice appears well set up for cat owners, with reviewers mentioning a quiet or screened cat waiting area separate from the main dog space.
Howells Veterinary Services Limited describes itself as an independent practice and says it provides a 24-hour service for pets, farm animals and horses. The practice also states it offers a mobile first-opinion service for horses and has a farm supplies outlet. Recent feedback is especially positive about urgent help, calm handling in stressful situations, and practical support for anxious dogs.
- •A recurring theme is long-term trust, with reviewers describing relationships with the practice lasting around 13, 25, and 35 years. - Recent feedback often praises the team’s kindness and compassion during end-of-life care, with several owners mentioning support through very difficult decisions. - Reviewers also describe the practice as friendly, thorough, and knowledgeable, with staff taking time to answer questions and give advice.
Minster Veterinary Services Ltd appears to be an independent practice in Ilminster, as no corporate group is identified. It offers both routine care and urgent appointments, with clinic information listing emergency veterinary services. The practice is also listed as a veterinary nurse training facility, and recent feedback highlights compassionate support across emergencies, longer-term illness management, surgery, small mammal treatment, and end-of-life care.