Emergency Vets in England

Sundean Lydney is part of the Sundean Veterinary Group and operates within IVC Evidensia. The practice offers out-of-hours care, with the website also mentioning home visits and a Pet Health Club® Plus plan that includes consultations. Owner feedback consistently suggests it is well set up for routine care and for nervous or reactive pets, including separate dog and cat areas, and it is also listed as a veterinary nurse training facility.

• •Many reviewers describe the clinical team as kind, informative, and good with anxious pets. Examples include dental treatment under anaesthetic, prompt follow-up after a procedure, and a cat owner who felt the vets had corrected problems from surgery done elsewhere. - Several positive reviews also mention clear discussion of treatment choices and costs, with one owner saying the practice gave options beforehand and did not pressure them into treatment.

• •Clinical care is often praised: several owners describe excellent care for older pets and reassuring treatment for urgent issues (including a vomiting puppy), with clear explanations from staff. - Communication and bedside manner are mixed: some reviewers report warm, supportive interactions, while others describe judgmental or distressing comments during difficult conversations. - Pricing transparency is a repeat concern in negatives: a few reviews allege unclear or changing costs (including VAT presentation and a disputed increase for a travel document appointment), while others say they were kept fully informed of costs.

• •Routine and urgent appointments for cats and dogs, with recent reviews describing quick access for problems such as an injured paw, a damaged dew claw, stitch removal, and a cat’s issue being dealt with at the appointment. - Out-of-hours emergency care arrangements for nights, weekends, and bank holidays. - House calls and an ambulance service for sick animals, alongside in-practice consultations.

Hillman Vets – Britannia Park in Lichfield offers routine appointments alongside more involved surgical care, with emergency veterinary services listed in the clinic information. Recent customer feedback covers everything from cat urine testing and kitten spaying to BOAS surgery and treatment after a road traffic accident requiring leg amputation. Reviews most often highlight clear communication, supportive reception staff, and a calm approach with nervous dogs.

• •Compassionate end-of-life care is a strong recurring theme, with owners describing staff as sympathetic, understanding and gentle during euthanasia appointments and the loss of elderly pets. - Long-term relationships and general care come through clearly, with reviewers saying the practice has looked after their dogs for many years and describing staff as friendly, professional and reassuring with new kittens and urgent concerns. - Administration and communication are mixed: one owner praised the team for finding a solution when an appointment record could not initially be found, while others criticised receptionist communication and attitude.

• •Most recent feedback is positive, with repeated praise for a friendly, reliable, caring, and professional team. - Several owners say their pets were treated gently and that staff helped keep animals calm, including puppies and dogs during visits. - Reviews include strong appreciation for support in serious illness and euthanasia, with owners describing compassionate handling of difficult situations.

Paw Print Veterinary Practice is a family-owned, independent clinic in Mickleover founded by Gemma Montgomery. It provides general small-animal care for dogs, cats, and rabbits/exotics, with dental care and orthopaedics specifically highlighted, and out-of-hours emergencies handled through a dedicated emergency service partner. Recent feedback consistently points to a calm, welcoming atmosphere, gentle handling of nervous pets, and clear, unrushed consultations.

• •Recent reviews are very positive, with repeated praise for a friendly, professional team and clear communication before and after treatment. - Neutering is one of the strongest themes, with owners of cats, kittens, and dogs describing pets healing well after surgery and staff being patient during recovery care. - Preventative care is also mentioned regularly, including boosters, microchipping, flea and worm treatment, and routine health checks during vaccination visits.