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- •Emergency responsiveness: one owner says Martin came in within 10 minutes for a middle-of-the-night emergency and credits that fast response with saving their dog. - Clear communication: reviewers mention being kept informed during investigations including x-rays, with staff explaining what was happening and what the likely next steps were. - Gentle handling of nervous or difficult pets: there is repeated praise for how well the team manages anxious cats and dogs that are harder to handle.
Lincolnshire Veterinary Centre in Skegness is a veterinary practice that also operates as a veterinary nurse training facility. It appears to offer a mix of routine care, dental work, home visits and urgent appointments, with several owners describing rapid help in emergencies and clear explanations about treatment and medication. Recent feedback is mostly positive, though there are also serious complaints about communication, emergency access and one cat consultation.
Sounder Equine Ltd is an equine veterinary practice in Marden, Kent, with reviews centred on ambulatory call-out care for urgent and routine cases. Recent feedback consistently highlights quick attendance, clear explanations, thoughtful follow-up, and calm handling of horses with complex or individual needs. Reviews also point to compassionate support during difficult situations, including end-of-life care.
Our Score (47/100)
- •Owners regularly praise the practice’s communication, including taking time to discuss cases properly by phone and keeping clients updated on visit timing. - Complex-case care stands out, especially one detailed account of a horse treated for kissing spine through investigation, surgery and rehab. - Compassionate support is a recurring theme, including help during difficult outcomes and a friendly, reassuring manner from both clinical and front-desk staff.
- •Reviews give a mixed picture on appointment access: one recent owner said they were unable to get a timely appointment at L’Islet and were directed to the other branch instead. - Positive comments focus on the warm, welcoming atmosphere, with owners describing the staff as friendly and approachable. - Several reviews praise the team’s gentle, caring handling of animals, including a timid cat whose owner said the vet was very gentle and accommodating.
- •Positive feedback centres on equine care, especially a next-day appointment for gelding, calm handling, and vets who were seen as knowledgeable and reassuring. - Reviews also highlight practical communication around visits, including a call shortly before arrival and a prompt bank-holiday response. - A smaller number of comments praise donkey care and describe prices as reasonable or good value.
- •Recent feedback is uniformly very positive, with several customers describing the care as first class or top class. - Simon is the main named team member in reviews, and clients repeatedly praise his honest, direct communication and realistic advice. - Owners say he shows strong understanding of both horses and the people caring for them.
- •Recent feedback is very positive about the team’s flexibility, with one client saying they are “massively accommodating” and willing to go out of their way to offer appointments and care. - Reliability is another clear theme, with a reviewer from a herd and farm management background praising the practice’s farming experience. - The clinic environment comes across as friendly and welcoming, with one reviewer also mentioning a large room used for a presentation.
- •Reviewers describe the team as accommodating and helpful with appointments, saying they will go out of their way to provide care. - Feedback highlights reliability and farming experience, with one reviewer saying they would confidently recommend the practice on that basis. - A reviewer also describes the clinic as welcoming, mentioning a large room that was used for a presentation.
- •Stuart — praised for helping with two horses, with one owner describing him as an outstanding vet. - Bernardo and Robin — thanked for treating a difficult eye ulcer case and for their calm approach and knowledge sharing. - Robin and Niamh — mentioned together for treating a pony named Eddie.