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- •Owners describe being seen quickly when problems are urgent, including a morning walk-in after a dog attack and same-day help for a dog that became unwell while on holiday. - A recurring positive theme is thorough, caring clinical attention, with reviewers mentioning vets giving pets a careful examination, prescribing treatment, and explaining what to do next. - Front-of-house experience also comes through well in some reviews, with praise for a helpful and kind reception team.
Forrest House Veterinary Group in Bedale is part of CVS Group. Clinic information describes it as a veterinary nurse training facility and as offering emergency veterinary services. Recent feedback most often highlights quick access to appointments, clear explanations during consultations, and compassionate support during difficult end-of-life visits.
- •A consistent theme is kind, considerate care, with owners saying staff help both pets and people feel at ease. - Several reviewers mention quick access when needed, including same-day appointments and being seen straight away for urgent concerns. - Communication is a clear strength, with praise for thorough, patient explanations and a reassuring manner.
Alnorthumbria Vets is a long-established mixed animal practice in Wooler, established in 1897 and now part of CVS. It treats small animals, equine and farm animals, and the practice website also mentions treatment of some wild animals. The practice says it provides 24-hour emergency care staffed by its usual team of vets.
Phoenix Vets is a CVS-owned small-animal practice in Sandhurst, established in 1988, treating dogs, cats and several small mammals including rabbits and ferrets. The clinic offers routine care such as vaccinations, parasite control and health checks alongside neutering, surgery, home visits and pet travel documentation. Recent feedback is largely positive, with owners often highlighting clear explanations, kind handling and support during difficult appointments.
- •Reviewers frequently describe the team as friendly, caring, and well organised, with especially warm mentions of the reception experience. - Reception support stands out in several comments, including help with registering a new pet and explaining the process step by step. - Communication during inpatient care is a notable positive: one owner said they received updates every few hours when their dog stayed overnight.
- •Several reviewers describe the practice as smaller, calmer and friendlier-feeling than a larger site, with one calling it a place with a “lovely village feel”. - A recurring theme is reassuring support during urgent situations, including short-notice help and smooth handover between overnight emergency care and a next-day visit. - Owners often say staff make both pets and people feel at ease, especially during stressful visits.
- •Reviews consistently praise the manner of the team, especially Rob, with owners saying they feel listened to, well informed and confident in the care their pets receive. - Several reviews highlight responsive handling of urgent situations, including emergency surgery within 24 hours, rapid assessment of a suddenly unwell dog, a same-day home visit and quick onward referral. - Clients often mention the experience around appointments as a strength: a calm, relaxed reception area, easy parking, friendly reception staff and a clean, modern practice.
Our Score (59/100)
Priory Veterinary Group Beeston / MiNightVet Nottingham is a CVS-owned clinic that combines small-animal veterinary care with an on-site dedicated out-of-hours and emergency service. It is set up for urgent cases, with in-clinic diagnostics including X-ray, ultrasound and an in-house lab. Feedback from owners particularly highlights calm phone support, quick attention for urgent problems, clear explanations, and compassionate help during difficult end-of-life decisions.
- •Many recent reviewers describe the practice as caring, professional, and helpful, with positive comments about both vets and front-desk staff. - Clinical examples in recent feedback include vaccinations, blood tests, neutering, an emergency operation, and a more complex abdominal surgery case with close owner updates. - Communication is a recurring strength in the better reviews, particularly where vets explained options clearly or followed up after appointments.