Alnorthumbria Vets (Wooler) – Vets in Wooler
Clinic Overview
Alnorthumbria Vets is a long-established mixed animal practice in Wooler, established in 1897 and part of CVS Group. It treats small animals, equine and farm animals, and the practice website also mentions treatment of some wild animals. The practice says it provides 24-hour emergency care staffed by its usual team of vets.
Services
- •Mixed animal care: treatment for small animals, equine and farm animals, with the website also mentioning some wild animals.
- •24-hour emergency service: the practice says out-of-hours care is provided by its usual team of vets.
- •Consultations and day-to-day treatment: reviews describe examinations, anti-sickness injections, anti-inflammatory medication, prescriptions, and nasally administered medicine, with several owners praising calm handling and clear advice.
- •Surgery and aftercare: reviews mention a dog being looked after through a recent operation, with positive feedback on aftercare and bedside manner.
- •Supportive and end-of-life care: feedback includes praise for reassurance during appointments, prompt help when a dog was unwell after eating a wasp, and compassionate care on a very difficult day.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews are mixed on cost: some owners describe prices as high, including £96 for an examination plus an anti-sickness injection and £34 for seven anti-inflammatory tablets, while one recent reviewer appreciated staff helping reduce the initial cost of a visit by introducing the Healthy Pet Club.
People
- •Jodie: praised for being reassuring during a cat appointment.
- •Beth: thanked for looking after a dog during a recent operation.
- •The wider team is often described as friendly, approachable, helpful and patient, though one reviewer reported a less welcoming interaction when collecting a prescription.
Reviews
Google rating: 4.8/5 from 62 reviews.
- •Many reviewers describe the team as friendly, calm and reassuring, with pets handled gently and appointments leaving owners feeling more at ease.
- •There is praise for prompt help and good communication, including staff answering questions patiently and offering clear advice during treatment.
- •Positive experiences are mentioned around operations, urgent care and end-of-life support, with owners appreciating compassion and bedside manner.
- •A smaller number of reviews raise concerns about pricing and customer service consistency, particularly around medication costs and one prescription collection experience.
