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- •Owners frequently praise the clinic’s manner and communication, saying staff are friendly, welcoming and willing to spend time discussing concerns. - Lisa is singled out for clear explanations and a practical, caring approach, particularly in cat care. - One owner describes an arthritis diagnosis for their cat as a real turning point, saying the cat was soon “loving life” again.
Arun Veterinary Group Ltd is a veterinary practice in Chichester, West Sussex. Its website highlights repeat prescriptions, referrals, pet insurance support, a VIP Care Plan, and a loyalty card, alongside 24-hour emergency contacts and out-of-hours hospitalisation. The site also references dual-accredited hospital and emergency status.
- •Several recent reviewers describe warm, caring treatment, including owners of both cats and dogs who felt their pets were in safe hands. - Positive comments highlight a friendly team, with one reviewer specifically thanking Billie for being lovely and helpful. - A strong positive review thanked the team for taking amazing care of a dog and helping them return home well.
- •Recent feedback is overwhelmingly positive, with owners often praising orthopaedic outcomes after cruciate surgery, TPLO-related treatment, broken-leg surgery, and more complex cases involving multiple operations. - Speed and organisation stand out in several reviews, including accounts of rapid referral handling and surgery arranged very quickly after assessment. - Communication and aftercare are frequent strengths, with reviewers mentioning detailed consultations, managed expectations, reassurance, and supportive follow-up during recovery.
Stockton Vets4Pets Ltd is a Vets4Pets practice in Stockton-on-Tees and is RCVS accredited to GP level. The practice is equipped for routine care as well as more involved investigations and treatment, with an in-house lab, digital X-ray, ultrasound, separate dog and cat wards, and isolation facilities. Recent feedback consistently highlights calm, considerate handling of anxious pets, same-day help when needed, and thoughtful support during end-of-life visits.
Recent written feedback highlights
- •Strong experiences around surgery and follow-up: owners describe clear explanations before procedures, detailed discharge advice and reassuring aftercare support after a kitten spay and a dog’s operation. - Warm, thorough clinical care: several reviews praise vets for being gentle, reassuring and careful, including detailed work on a cat initially thought to have CKD. - Positive feedback for named staff: Dr.
Our Score (65/100)
- •Many reviews come from long-term clients, including owners who say they have used the practice for 4 to 10+ years. - Positive themes include kind and compassionate care, friendly staff, clear explanations around procedures and recovery, and being seen fairly quickly for appointments. - Owners also mention easy booking and a useful WhatsApp channel for questions, photos and videos, with replies arriving within a few hours.
- •Kind, reassuring care is a recurring theme, with reviewers describing the team as welcoming, caring, and genuinely invested in pets' welfare. - Strong feedback on urgent cases: owners mention prompt help for emergency appointments, stabilisation of an injured kitten, and support even when they were away from their usual vet. - Clear communication and follow-up: one owner highlights being kept informed throughout treatment, while another says the clinic called the next day to check on recovery.
Lichfield Vets4Pets Ltd is part of the Vets4Pets group, linked with Pets at Home, and is listed as a veterinary nurse training facility. The practice is described as handling routine procedures and diagnostics, with specific mentions of spaying, biopsies and blood testing, including bilirubin checks. Recent feedback is largely very positive about the team’s kindness, communication and aftercare, though there is also a clear negative account around unexpected testing and cost.
MCR Vets Limited presents itself as a new independent, privately run practice in Salford. The clinic offers both routine care and more urgent or surgical treatment, with owners describing experiences ranging from first consultations and neutering to orthopaedic surgery for luxating patella. Recent feedback is strongly positive overall, particularly around communication, accessibility, and aftercare, though one detailed 1-star review reports serious concerns about one consultation and follow-up.