Carlisle Vets4Pets Ltd

Services

• •Consultations and ongoing care: Owners say the team takes time to talk through concerns, answer questions clearly, and explain treatment options in a professional but approachable way.
• •Preventive care: Recent feedback mentions annual check-ups and vaccinations for dogs, with staff described as welcoming and calming for more nervous pets.
• •Cat health management: Reviews include a cat arthritis diagnosis, with different treatment options discussed clearly and the owner reporting a marked improvement afterwards.
• •Surgical aftercare: One owner highlights a follow-up phone call the day after two cats had surgery to check they were comfortable and recovering well.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

People

• •Lisa (vet): Praised for a professional, realistic and positive approach, especially in cat care and explaining treatment options clearly.
• •Jenny (receptionist): Mentioned as especially helpful.
• •Lisa’s team / wider staff: Reviews consistently describe the broader team as caring, friendly, welcoming and professional.

Reviews

Google rating: 4.9/5 from 202 reviews.

• •Recent feedback is strongly positive, with owners repeatedly describing the staff as friendly, caring, professional and welcoming.
• •Communication is a clear strength: reviewers say information is explained well, questions are answered thoroughly, and they feel fully informed.
• •Routine care also comes across well, including annual check-ups and vaccinations, with one owner noting that a nervous dog leaves happy.
• •Earlier written reviews also point to thoughtful follow-up and continuity of care, including a next-day call after cat surgery and praise for Lisa’s handling of a cat’s arthritis diagnosis.