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Clarendon Street Veterinary Surgery in Cambridge is regularly described by reviewers as a local independent practice. It appears set up for both urgent, same-day problems and planned procedures, with owners describing quick access for emergencies as well as timely booking for surgery. The clinic also offers ongoing aftercare, and its website states that out-of-hours calls are handled by Vets24.
- •Owners consistently describe a warm, welcoming team, with pets seeming comfortable at the practice and some dogs even happy to visit. - Several reviews highlight calm, patient handling, especially for nervous or highly strung dogs, with Gemma Broome named positively more than once. - End-of-life care remains a major strength in owner feedback, with praise for the team’s empathy, the bereavement room, and follow-up support after a pet has passed away.
Recent reviews highlight
- •Pets are often described as calmer at home, with owners saying consultations are less stressful than clinic visits. - Dr Jose is repeatedly praised for being patient, gentle, knowledgeable, and especially good with cats, including giving nervous pets time to settle before examination. - Responsiveness and organisation are a recurring theme, with Nuria singled out for efficient booking and fast email replies.
- •Recent reviews are mostly very positive, with short endorsements describing the practice as fantastic, the best in the area, and consistently friendly and helpful. - End-of-life care stands out as a major strength, with several owners praising the kindness shown when saying goodbye to a pet and the support offered on a very difficult day. - Day-to-day handling also gets good feedback, including one cat owner who said staff were patient and understanding even when their pet was difficult during the visit.
Thompsons Pet Care is an independent veterinary practice in Liverpool, established in 2020, providing routine care and surgery for dogs and cats. Website information shows a mix of everyday preventive care and common medical and surgical treatment, including vaccinations, microchipping, spay/neuter procedures and caesarean sections. Recent feedback also highlights same-day urgent surgery, attentive communication during procedures, and regular use for pregnancy scanning and related support.
- •Owners often describe the staff as calm, kind and professional, with pets being put at ease quickly during consultations. - Communication stands out as a strength, including clear explanations from Anat and a reassuring manner during appointments. - Several reviews highlight compassion in difficult moments, especially around euthanasia, with owners valuing the time, privacy and empathy shown.
- •The strongest theme is end-of-life and bereavement support, with several reviewers describing staff as understanding, patient and compassionate when a pet had to be put to sleep. - Owners mention being given time and privacy with their pet, as well as calm guidance when they felt unsure what to do. - Aftercare stands out too, including a sympathy card with seeds to plant sent after a loss.
Wye Valley Vets Ltd is a founder-led practice in Hereford, established in 2015 by Dr Chris Dixon. The clinic presents itself as a purpose-built veterinary facility with separate dog and cat areas, on-site diagnostics, a laboratory, a pharmacy, and surgical capability including TPLO and eye surgery. Recent feedback is largely positive, with owners often highlighting same-day access when needed, successful surgery outcomes, and friendly, practical care.
Our Score (61/100)
- •Owners regularly describe the team as warm, caring, and professional, with clear explanations during appointments. - Reviews mention pets being kept calm and comfortable, including dogs staying relaxed during visits and treats helping after a spay appointment. - Recent examples cover a broad mix of care, including puppy vaccinations and health checks, senior dog support, surgery and recovery, and urgent treatment for sudden illness or injury.
- •Recent reviews are largely very positive, with owners often praising the friendliness of the staff, kindness to pets and confidence in the clinical team. - Access is a recurring strength: reviewers describe getting appointments quickly, including as new clients and for urgent problems needing same-day attention. - Clinical care is especially well regarded in more complex cases, with examples including prompt avian work-ups, clear explanations after diagnosis, and compassionate support during end-of-life decisions.