Vine Tree Vets – Vets in Ross-On-Wye
Clinic Overview
- Emergency and same-day help is a clear strength: owners describe being fitted in quickly, with praise for support from the initial call through to treatment and discharge. - Staff manner stands out consistently: reviews repeatedly mention a welcoming, professional, cheerful atmosphere and say the team are friendly and helpful throughout visits. - End-of-life care remains especially well regarded: owners who faced euthanasia appointments describe the vet and reception staff as kind, compassionate, and able to help them feel at ease during a very sad time.
Services
- •General veterinary care for routine and unwell pets, with long-term clients describing consistent care over many years.
- •Urgent appointments for sick or injured pets, including reviews mentioning emergency support from the first phone call through to discharge home, and a holidaymaker whose dog was fitted in straight away after breaking a claw.
- •Assessment and treatment of acute illness, with owners describing quick action, reassurance, and clear advice after their pet was seen.
- •Euthanasia and end-of-life support, a repeated theme in feedback, with owners praising calm, compassionate handling and time taken to help them feel at ease.
- •Support for nervous pets during visits, with earlier feedback highlighting staff helping a vet-wary dog feel more comfortable with attention and treats.
- •Veterinary nurse training facility, as part of the practice’s stated role.
- •Practical access features, with one reviewer specifically noting easy parking.
Pricing
No published pricing information is currently available for this clinic.
People
- •Anna (vet): named by owners for prompt assessment of an unwell dog, decisive treatment, and a caring, understanding approach during an end-of-life appointment.
- •Reception team: frequently praised for being friendly, helpful, and especially compassionate during difficult visits.
- •Veterinary team: recent reviews often describe the vets and wider staff as welcoming, cheerful, professional, and reassuring in both emergency and routine situations.
Reviews
Google rating: 4.7/5 from 339 reviews. Recent feedback is very positive, with many owners focusing on the team’s friendliness, reassurance, and compassionate care.
- •Emergency and same-day help is a clear strength: owners describe being fitted in quickly, with praise for support from the initial call through to treatment and discharge.
- •Staff manner stands out consistently: reviews repeatedly mention a welcoming, professional, cheerful atmosphere and say the team are friendly and helpful throughout visits.
- •End-of-life care remains especially well regarded: owners who faced euthanasia appointments describe the vet and reception staff as kind, compassionate, and able to help them feel at ease during a very sad time.
- •Owners express strong confidence in the practice: several reviews mention returning over many years, feeling their pets are well looked after, and even pets being comfortable coming in for visits.
