Clifton Lodge Veterinary Group – Vets in Billingham
Clinic Overview
Clifton Lodge Veterinary Group in Billingham is part of VetPartners and has been operating since 1950. It offers day-to-day veterinary care as well as surgical treatment and support for urgent injuries, with owners often highlighting clear explanations and reassuring communication. The practice also provides 24/7 digital vet support through VidiVet.
Clifton Lodge Veterinary Group in Billingham is part of VetPartners and has been operating since 1950. It offers day-to-day veterinary care as well as surgical treatment and support for urgent injuries, with owners often highlighting clear explanations and reassuring communication. The practice also provides 24/7 digital vet support through VidiVet.
Services
- •General veterinary consultations: Owners regularly mention informative appointments, helpful explanations, and a professional, approachable manner.
- •Surgery and post-operative care: Surgical treatment is part of the practice’s offering, with reviews mentioning both a dog-attack case that required surgery and a routine castration.
- •Urgent injury care: Recent owner feedback includes treatment following a dog attack, suggesting the practice is equipped to handle urgent cases as well as routine care.
- •24/7 digital vet support: The clinic offers round-the-clock online advice through VidiVet.
- •Veterinary nurse training: The practice is listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent feedback also includes some concern that prices appear to be rising, particularly for owners who are not on a pet plan or using insurance.
People
- •Owners frequently praise the wider team of vets, nurses, and reception staff for being caring, welcoming, professional, and good at explaining treatment.
- •One reviewer positively remembered a past team member, Peter piggle.
- •A small number of comments suggest continuity can vary, with some owners saying they do not always see the same vet.
Reviews
Google rating: 4.5/5 from 101 reviews.
- •Recent feedback is mostly very positive, with repeated praise for caring, friendly, and professional staff.
- •Owners often mention clear explanations and reassurance, especially during appointments and treatment decisions.
- •Several reviews describe the practice as consistently helpful and welcoming, with good support from vets, nurses, and reception staff.
- •A smaller number of comments raise concerns about rising costs, and one detailed review reports a difficult recovery after a castration, including dissatisfaction with post-operative handling despite polite and helpful staff.
