Clifton Lodge Veterinary Group

Clifton Lodge Veterinary Group in Billingham is part of VetPartners and has been operating since 1950. It provides routine veterinary care, surgical treatment, and support for urgent injuries, with owners often praising clear explanations and reassuring communication. The practice also offers 24/7 digital vet support through VidiVet.

Services

•Routine consultations and preventive care: The practice offers general veterinary appointments, with recent reviews mentioning annual boosters, six-month check-ups, and clear, informative consultations.
•Surgery and aftercare: Surgical treatment forms part of the clinic’s offering. Owner feedback includes a routine castration as well as follow-up care after complications.
•Urgent injury treatment: Reviews have included treatment after a dog attack, suggesting the practice handles urgent cases alongside routine work.
•24/7 digital vet support: The clinic provides round-the-clock online advice through VidiVet.
•Veterinary nurse training: Clifton Lodge is listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews also include some concern about rising costs, particularly for owners who are not using a pet plan or insurance.

People

•Owners regularly praise the wider team of vets, nurses, and reception staff for being caring, friendly, professional, and good at explaining treatment.
•A small number of reviews suggest continuity can vary, with some owners saying they do not always see the same vet.
•One earlier reviewer fondly mentioned a past team member, Peter piggle.

Reviews

Google rating: 4.5/5 from 109 reviews.

•Recent feedback is mostly very positive, with repeated praise for friendly, helpful, and professional staff.
•Owners often mention clear explanations, informative appointments, and a reassuring manner with their pets.
•Several reviews describe the practice as consistently caring and welcoming, across both vets and front-of-house staff.
•A smaller number of comments raise concerns about pricing increases and, in one detailed case, dissatisfaction with aspects of post-operative care after a castration.

Reviews for Clifton Lodge Veterinary Group

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Reviews from pet owners who enquired with Clifton Lodge Veterinary Group through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 109 we track in total. Recent reviews may not be representative of overall sentiment.

Alyson

1 month ago

Always great service

Saz

Great vets. Very helpful staff thank you so much!

Deb Thurston

2 months ago

This practice seems to go through vets like soup through a sieve, took our boy (who was a rescue) for his annual booster and six monthly check up, she tried to inject him in the back of his head and was shocked when he snapped at her, she muzzled him and tried again in same place eventually went between his shoulders, three days later he is very protective of the back of his head and is very lethargic (that could be the heat) It currently costs me £300 per year for the privilege of 2 visits a boot injection and flea and worming tablets, i am undecided as to continue using clifton lodge.

Karen Burnage

We have both our dogs registered here and we also had our previous dog registered with Clifton Lodge as the staff are always friendly and happy to help.

Terry Browne

4 months ago

dan bateman

7 months ago

My happy healthy dog came here for a simple castration, when I arrived to collect him he was left without his cone alone for however long laid in a pool of urine. He had developed a ear infection and an infection just above his tail after his procedure (might not be related), my poor dog spent 3 weeks in pain before he was taken to the Hartlepool surgery for a re op because of complications. Now his medication has been changed 3 times to stronger stuff and his pain will continue for atleast another week. That’s a month my poor boy has been in agony.. The staff are very polite and helpful throughout the whole experience, and I understand with him being a large dog some of these complications are common. I just wish I didn’t arrive to him being covered in his own urine and without his cone.

Peter Thomas

8 months ago

The staff at the clinics are all very friendly however prices do seem to be increasing if your not a pet plan and insured customer I’m sure this isn’t just related to this vets but it is disappointing to an otherwise great practice