Specialist Vets in Saltburn-By-The-Sea

## Summary Saltburn Vets is an **independently owned small animal practice** run by **vet Cate Titterton and her team** (per the clinic website). Based on the latest reviews available to us, owners most often mention **clear communication**, **kind handling of difficult end‑of‑life decisions**, and **rapid same-day attention for urgent problems**—alongside a smaller number of comments about **too many repeat appointments** or the practice “going downhill” compared with a previous owner. Concrete examples owners describe include: an **urgent visit being seen straight away** after a planned operation the day before; **cancer treatment for an elderly dog**; and multiple accounts of the team giving owners **time and support during euthanasia**. ## Services - **Small animal veterinary care** (stated on the clinic website). - **Cancer care/treatment** (review: treatment for an elderly dog’s cancer). - **Surgery and post-op support** (review: a planned operation, followed by an urgent revisit the next day that was handled promptly). - **Urgent same-day assessment** when needed (review: “saw her straight away” on an emergency trip). - **Euthanasia/end-of-life care** with owners describing being given time to say goodbye and stay with their pet afterwards. ## People - **Cate Titterton (vet)**: mentioned by name in reviews as treating an elderly dog for cancer and being involved in ongoing care. - **Lisa (role not stated)**: repeatedly singled out for compassionate end-of-life support during euthanasia (“helped him…made such a hard time…easier”). - **Lucy (receptionist)**: mentioned as “sweet and helpful” when an owner was arranging an end-of-life appointment. - **Nurses and reception team**: described as “outstanding” and helpful, with owners noting friendly handling of cats and dogs and clear communication from the team. ## Reviews **Google rating: 4.8 stars from 330 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **End-of-life care is a repeated theme**, with owners describing staff being kind, sympathetic, and allowing time to say goodbye and remain with their pet afterwards. - **Clear communication and calm reassurance** are mentioned (including “communication has always been clear” and being “set my mind at ease” during an urgent revisit). - **Responsiveness in urgent situations**: one owner describes being seen straight away after an emergency following surgery. - **Some dissatisfaction about continuity/efficiency**: one review describes “a lot of back and forth appointments” that they felt could have been avoided with a different vet, and another says the practice has declined compared to when it had a previous owner.

## Summary Broughton Ryan Mobile Vets is an **independent mobile veterinary practice** offering **home-visit care** for **dogs, cats and rabbits**. Based on the website and recent reviews, the clinic appears particularly set up for **at-home end-of-life care** and **convenient routine care** without a clinic visit, with multiple owners describing vets coming out **within an hour** or **the same day**. Reviews also mention **rapid assessment for serious illness**, including one case where a dog was **diagnosed and operated on within 6 hours** after a short-notice visit. The practice also advertises a **mobile dental van** and a **Class 4 laser**. ## Services Services and capabilities mentioned by the clinic and/or owners include: - **Home visits** (the practice provides veterinary services at the client’s home) - **Vaccinations** - **Microchipping** - **Neutering** and **routine surgery** - **Dental assistance**, including use of a **mobile dental van** - **Laser therapy** (the website specifies a **Class 4 laser**) - **End-of-life care at home** (multiple reviews describe pets being put to sleep peacefully at home with reduced stress) - **Treatment for acute problems at short notice**, including: - An **itchy/scratchy** dog improving after **an injection** - A dog’s **eye injury** treated at short notice and healing quickly - A rabbit treated for a **bad leg** and returning to normal (per owner report) The website also references **monthly pet plans** for spreading the costs of preventative healthcare (no plan prices or inclusions were provided in the available information). ## People Named team members mentioned in reviews include **Jacqui/Jacqueline**, **Ruth**, **Julie**, and **Amy**. What owners highlight about the team, with concrete examples: - **End-of-life support at home:** owners describe pets being spoken to with “soft soothing voices” and passing “peacefully in [their] own home with no stress,” including a visit arranged **within an hour** of calling. - **Responsiveness and continuity:** one owner describes **same-day appointments** and “continuity between you vets,” and that their dogs already knew **Ruth**, making visits easier. - **Handling difficult situations:** several owners thank the team for “amazing service” during emotionally difficult visits. - **Coordination with other services:** one review notes the team working “seamlessly” with **Heavenly Pets** during end-of-life arrangements. ## Reviews **Google rating: 4.9 stars from 69 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **At-home euthanasia is a major reason people choose them**, repeatedly described as calm and low-stress for the pet (e.g., pets “just fell asleep” at home). - **Fast response for urgent needs**, including being seen “at very short notice,” coming out “within an hour,” and reports of **same-day** appointments. - **Practical treatment outcomes** are mentioned, such as an injection resolving severe itching and short-notice care for an eye injury that “healed very quickly.” - **Care for multiple species and ongoing clients**, including a rabbit treated for a leg problem and owners using the team for routine treatment across several dogs.

## Summary Beck Veterinary Practice is a general veterinary clinic where reviews most often mention straightforward problem-solving and a clean, well-kept practice. Owners describe issues being “sorted out… with no fuss and no faff,” and there are multiple mentions of diagnostic work such as scans and X‑rays. A recurring improvement request is clearer communication around diagnostics (e.g., being talked through scan/X‑ray findings and shown the images) and more itemised billing so owners understand what they’re paying for. ## Services Services and capabilities mentioned in the information available include: - Consultations for ongoing pet healthcare (“looking after” a named pet over time). - Diagnostic imaging: scans and X‑rays (raised in reviews, along with requests to explain and show the results). ## People No individual clinicians are named in the information available. From the written reviews: - Veterinary team: described as “lovely vets” by one reviewer (repeated across two posts), with the main practical positive being problems resolved efficiently. - Front-desk staff: specifically praised as “lovely desk staff” in the same reviews. - Communication/billing expectations: one reviewer says they would use the practice again, but wants clearer walk-throughs of scan/X‑ray findings and more itemised billing. ## Reviews **Google rating: 4.3 stars from 16 reviews.** Themes below are drawn from the latest written reviews available to us. - Efficient resolution of problems (“sorted out our issues with no fuss and no faff”). - Cleanliness noted explicitly (“spotlessly clean”). - Long-term users report consistently good service across “numerous pets… for a lot of years.” - Some dissatisfaction/confusion around transparency: requests for itemised bills and clearer explanations (and visibility) of scan and X‑ray results.