Saltburn Vets – Vets in Saltburn-By-The-Sea
Clinic Overview
Saltburn Vets is an independently owned small animal practice in Saltburn-by-the-Sea, run by vet Cate Titterton and her team. Recent customer feedback is strongly positive overall, with owners often highlighting kind handling during end-of-life care, clear advice and communication, and prompt attention for urgent problems. A small number of reviews mention frustration with repeat appointments or feel the practice has declined since an earlier owner.
Saltburn Vets is an independently owned small animal practice in Saltburn-by-the-Sea, run by vet Cate Titterton and her team. Recent customer feedback is strongly positive overall, with owners often highlighting kind handling during end-of-life care, clear advice and communication, and prompt attention for urgent problems. A small number of reviews mention frustration with repeat appointments or feel the practice has declined since an earlier owner.
Services
- •Small animal veterinary care, including routine consultations and general treatment for dogs and cats.
- •Health checks and vaccinations, with one recent owner specifically mentioning a puppy health check and vaccination appointment with helpful advice given.
- •Surgery and post-operative support, including follow-up assessment when concerns arise after a procedure.
- •Urgent same-day care when needed, with owners describing rapid attention for emergencies.
- •Cancer treatment and ongoing care, including treatment for an elderly dog.
- •Euthanasia and end-of-life support, which is a recurring theme in reviews, with owners describing a calm, compassionate approach and time to say goodbye.
Pricing
Published prices suggest the clinic sits below average on price, based on a partial sample of comparable services. Reviews also include a positive affordability comment, with one owner describing the practice as “not a rip off”.
People
- •Cate Titterton (vet): named as the vet running the practice and mentioned by an owner in relation to cancer treatment and ongoing care.
- •Lisa (vet): praised for puppy health checks and vaccinations, practical advice, and compassionate support during end-of-life care.
- •Lucy (receptionist): described as sweet and helpful when an owner was arranging an end-of-life appointment.
- •Nurses and reception team: regularly praised for being friendly, helpful, and kind with animals and owners.
Reviews
Google rating: 4.8 stars from 332 reviews.
- •Compassionate end-of-life care is one of the strongest recurring themes, with several owners saying they were given time, kindness, and support when saying goodbye to a pet.
- •Friendly staff and clear advice come up repeatedly, including praise for helpful receptionists, reassuring communication, and practical guidance during routine care.
- •Clinical care across routine and urgent visits is viewed positively, with examples including puppy vaccinations and health checks, cancer treatment, and being seen straight away after a post-operative concern.
- •A small amount of criticism appears in recent feedback, mainly around repeat appointments and one review saying the practice has gone downhill since a previous owner.
