Old Stone Vets – Vets in Alston
Clinic Overview
Old Stone Vets is an independent, small-animal-only veterinary practice (they state they no longer treat farm animals, equine or game birds). The practice offers emergency care as well as routine work like consultations and vaccines, and reviews describe them handling both urgent cases and surgery. Recent reviewers repeatedly mention pets being kept as comfortable as possible during uncomfortable treatment, and there are specific examples of mouth/jaw problems treated (including a fractured jaw and a mouth operation).
Services
Based on the practice website and the reviews available
- •Small animal care only (no farm, equine or game bird work)
- •Consultations
- •Vaccinations
- •Operations/surgery (review examples include a mouth operation and a small procedure)
- •Emergency care (website states a 24-hour emergency number; reviewers also mention using them for emergencies)
- •Dental/oral & jaw-related treatment is specifically referenced in reviews (e.g., “operation on her mouth”, “fractured jaw”)
People
- •Karl and Rachel are named in a review as part of “the whole team,” with the reviewer praising practical advice and reliability across both routine care and emergencies.
- •One reviewer explicitly mentions “students and additional staff” being involved, alongside “experienced professionals,” and describes the vet team helping a nervous dog through uncomfortable treatment by making it “as comfortable as possible.”
Reviews
Google rating: 4.9 stars from 93 reviews.
- •Independence and decision-making: one reviewer explicitly values that the practice is “still independent,” and multiple reviewers contrast the care with “profits/charging.”
- •Handling difficult medical problems: examples include a cat needing a mouth operation, a fractured jaw, and other procedures where pets were described as being well looked after.
- •Supportive, practical communication: reviewers mention practical advice and staff being helpful; one specifically notes their nervous dog quickly trusted the vet despite uncomfortable treatment.
Special Services
Animals Treated at Old Stone Vets
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Old Stone Vets
Opening Hours
Hours
Reviews for Old Stone Vets
Note: Showing the 5 most recent Google reviews out of 93 we track in total. Recent reviews may not be representative of overall sentiment.
Mikes Hikes
2 months ago
ridley reader
4 months ago
K D
a month ago
Best vets we’ve ever been to. Really compassionate; understanding; experienced professionals; students and additional staff. They are clearly passionate in giving your pet the best care and experience possible and put pets before profits. We’re on holiday and felt so lucky and blessed to have a good experience with the vets as needed . I know our nervous pooch was super grateful and took quickly to the vet despite needing some uncomfortable treatment (made as comfortable as possible). We can’t thank you enough and would happily return if needed and in the area in future. Highly recommend!
K D
4 months ago
Best vets we’ve ever been to. Really compassionate; understanding; experienced professionals; students and additional staff. They are clearly passionate in giving your pet the best care and experience possible and put pets before profits. We’re on holiday and felt so lucky and blessed to have a good experience with the vets as needed . I know our nervous pooch was super grateful and took quickly to the vet despite needing some uncomfortable treatment (made as comfortable as possible). We can’t thank you enough and would happily return if needed and in the area in future. Highly recommend!
Karen Downey
4 months ago
So good to find a vet that is there for the love of the animals and not for the love of how much they can charge. Thank you for all the love you gave to my beautiful bestie ❤️
Karen Downey
2 months ago
So good to find a vet that is there for the love of the animals and not for the love of how much they can charge. Thank you for all the love you gave to my beautiful bestie ❤️
tracey O'connor
5 months ago
Philip Jackson
7 months ago
It's the first time we've used the Alston surgery (we normally visit the consulting rooms in Allendale) as our cat needed an operation on her mouth. She was very well looked after and the staff were very friendly and helpful. A first class service.
caroline liddle
a year ago
They were brilliant sorting my ollies fractured jaw out so caring then a week later brook needed a small procedure I couldn't thank them enough thanks everyone involved
Vaughan Westall
2 years ago
Our go to vets. Still independent and it shows as it’s all about the pets and not corporate profit . Incredibly helpful and always give practical advice. We’ve had to use them for emergencies as well as routine items and they never let us down. Thanks Karl Rachel & the whole team.
