Millcroft Veterinary Group Ltd – Vets in Cockermouth
Clinic Overview
Millcroft Veterinary Group Ltd is an independent veterinary practice with roots dating back to the 1920s (per its website). It provides 24-hour care through the Millcroft Vets team, and recent reviews describe the clinic handling both urgent problems (for example, a dog with a UTI seen promptly over a holiday period and sent home with medication) and longer-term supportive care (including palliative treatment after serious test results). Owners also mention surgery (“operated on Willow today”) and diagnostic tests, along with staff taking time to explain next steps and provide reassurance.
Services
- •24-hour care (stated on the clinic website as part of the Millcroft Vets team).
- •Emergency/urgent appointments, including booking a next-day visit for a dog with a suspected UTI during the holiday period (review).
- •Medical consultations and examinations, described as “very thorough” with advice given on multiple issues (reviews).
- •Medication provision following consultation (UTI case—review).
- •Diagnostic tests (mentioned alongside “devastating results” delivered with compassion—review).
- •Palliative treatment (review).
- •Surgery/operations (review mentions a dog operated on—no procedure details given).
People
- •Vicki (vet): Mentioned by name as having looked after multiple dogs over many years; credited with helping a dog recover from Shar Pei fever (“after Vicki’s care Willow is back to normal”) (review).
- •Reception team: Credited with organising a speedy appointment and providing a friendly welcome (review).
- •Vet and nurse team (unnamed in most reviews): Repeatedly described as handling pets thoughtfully (e.g., “taking great care of pets with their needs and personalities in mind”) and taking time to talk owners through what is to come after serious results (reviews).
Reviews
Google rating: 4.8 stars from 907 reviews. “”
- •Fast help for urgent issues, including prompt booking during holiday periods and owners leaving with medication and reassurance (UTI case).
- •Thorough examinations and clear advice, with vets described as careful in assessing welfare and talking through options.
- •Support during difficult diagnoses, including compassionate communication and palliative-care support after testing.
- •Good outcomes reported, including a cat “now running around” after treatment and recovery mentioned after Shar Pei fever care.
- •Positive front-desk experience, with reception noted for arranging quick appointments and being welcoming.
Special Services
Animals Treated at Millcroft Veterinary Group Ltd
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Millcroft Veterinary Group Ltd
Opening Hours
Hours
Reviews for Millcroft Veterinary Group Ltd
Note: Showing the 5 most recent Google reviews out of 907 we track in total. Recent reviews may not be representative of overall sentiment.
David Whild
a week ago
Friendly and helpful and excellent service
Kim Murray
a week ago
Brilliant with my dottie and my daughter of 7 who wants to be a vet enjoyed coming along too.
Vicki Petersen
2 weeks ago
I was on holiday in Keswick and my dog Munchkin developed a UTI on boxing day (of all days). Emergency vets were brilliant, got me booked into Cockermouth very next day. Vet who saw Munchkin was very thorough and we got sent on our way with meds and piece of mind. Brilliant service (and friendly )given the time of year, thankyou x
Greggains Norman
2 weeks ago
The vet was very caring for the dogs welfare and gave advice on all matters . Gave a very good examination . A very satisfactory visit for the dog and myself.
Joanne Butchart
2 weeks ago
As always Archie was treated so well by both the vet and the nurse. Always a great experience
Dr John Kirk
a week ago
Many thanks to the vet (sorry, don't know her name) who treated our cat - Stickegs Roden last Thursday which has resulted in a full recovery as she is now running around like a 2 year old. I wish there was a human version! Also, thanks to the receptionists for organising a speedy appointment and for their friendly welcome.
Sharon Parnaby
a week ago
I wanted to thank Millcroft vets , both the Keswick and Cockermouth branches for their prompt and excellent service. While on holiday, my 14 year old springer became unwell. After tests and devastating results given with such compassion. Millcroft vets took the time to talk me through what is to come. With their palative treatment, they have given Tara and me some precious time together. From Tara and me , a heartfelt thankyou for your exceptional care.
Emily Bunting
2 weeks ago
Always a great service at Millcroft Cockermouth. The staff are all lovely, taking great care of pets with their needs and personalities in mind, whilst being lovely and personable to their owners. Only had good experiences here!
Jordan Walker
a month ago
Would just like to thank the team that has operated on willow today a Big thank you, not only going above and beyond for her but myself. The staff are all welcoming with nothing being to much to ask. Again thank you use are all amazing
Pam Duckworth
2 months ago
Many thanks to Vicki known her for many years and has looked after quite a few of my dogs, last week my shar pei has the shar pei fever not a pleasant illness but after Vicki’s care Willow is back to normal. Great vet thanks Vicki.
