Archway Veterinary Practice (S Cumbria) Ltd

- Owners often describe the practice as clean, modern, and well organised, with convenient parking and separate waiting areas for cats. - Reviews regularly mention fast access to care, including same-day or urgent appointments, especially for pets needing help while their owners were away on holiday. - The clinical team is frequently praised for thorough examinations, clear communication, and respectful decision-making, helping owners feel informed and reassured.

Services

•24-hour emergency care: The practice offers its own in-house emergency service, with fully qualified veterinary nurses on site overnight. Recent reviews describe pets being seen quickly after emergency calls, with professional triage and thorough examinations.
•Physiotherapy: A Physiotherapy Centre is listed, and recent feedback includes owners using the physiotherapy service while travelling in the area.
•Preventive and routine care: Website-listed services include the Complete Wellness Plan, primary puppy and kitten vaccinations, annual booster vaccinations, flea and tick treatment, and worm treatment.
•Urgent appointments and treatment: Reviews mention the team fitting in urgent cases quickly, including same-day help for pets taken ill while owners were on holiday and prompt treatment for problems such as a split claw.
•Handling nervous or difficult pets: Owners particularly praise the team’s calm, effective handling of anxious or reactive dogs during examinations and treatment.
•End-of-life support: Reviews describe kind and compassionate support when pets needed to be put to sleep.
•Repeat medication checks: One owner reported monthly checks being required for ongoing medication for a chronic condition before repeat prescriptions were issued.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments are a little mixed: one owner said prices were much lower than at their previous practice, while another was unhappy about the cost and inconvenience of monthly rechecks for chronic repeat medication.

People

Recent feedback consistently praises the vets, veterinary nurses, reception team, and wider staff for being friendly, professional, and thorough. Owners highlight clear explanations, respectful involvement in decision-making, sensitive handling of emergency calls, and compassionate support at difficult moments. The practice also states that fully qualified veterinary nurses are on site overnight and that it is a veterinary nurse training facility.

Reviews

Google rating: 4.8/5 from 215 reviews.

•Owners often describe the practice as clean, modern, and well organised, with convenient parking and separate waiting areas for cats.
•Reviews regularly mention fast access to care, including same-day or urgent appointments, especially for pets needing help while their owners were away on holiday.
•The clinical team is frequently praised for thorough examinations, clear communication, and respectful decision-making, helping owners feel informed and reassured.
•Several reviews highlight calm handling of anxious pets and kind, compassionate support during difficult situations, including end-of-life care.

Reviews for Archway Veterinary Practice (S Cumbria) Ltd

Note: Showing the 10 most recent Google reviews out of 215 we track in total. Recent reviews may not be representative of overall sentiment.

carol summers

1 month ago

Excellent - always informed and fully respected in decision making. Friendly and professional

Beano Hilton

Closed 11/6/2019 ceased business as veterinary practice at this site.Now converted to 3 dwellings The Stables.

shell crowe

2 months ago

Really grateful to the staff at Archway who saw my dog Barry really quickly whilst we were away on holiday. Very helpful and friendly

Freddie Foster powls

3 months ago

Kevin Brown

5 months ago

We took tiny here as we had a problem with him while we were on holiday, they saw him the same day all we had to do is phone our own vets to have his records transferred to them , the vets was clean and all the staff were friendly and the vet took great care and took great respect towards tiny what gave us a piece of mind he was being looked after properly

Jeff kirk

7 months ago

This Practice is exceptional in both the high quality services afforded & the outstanding staff who are so customer orientated. Our Jack Russell is family & was treated as such by an amazing surgeon who instantly put our minds at rest installing us with so much confidence he is a wonderful person. We strongly recommend this practice & wouldn't hesitate in using them in the future. Thanks guys can't thank you enough

Suzanne Hill

9 months ago

I cannot recommend Archway vets highly enough. I look after many different animals in the local area in my work. My background is in veterinary nursing. After an emergency visit this am I have nothing but praise for the thorough, efficient service. My first phone call at reception was handled professionally, the return call from the veterinary nurse was excellent. All questions were relevant and sensitively asked. And the emergency appointment and examination was very thorough. To be seen so quickly from that first phone call was beyond impressive. Thank you for an excellent service. Please always remain just as you are! X

Bob Earnshaw

10 months ago

Parking outside in a car park. Surgery is very clean and modern. Seperate waiting areas for cats. We were seen on time and the examination was very thorough.

Rachel Butler

I'm so glad I changed to this veterinary. The pricing is half of my last practice and staff and vets are lovely and friendly.