Millcroft Veterinary Group Ltd – Vets in Keswick
Clinic Overview
Millcroft Veterinary Group Ltd is an independent practice, established in 1999 through the merger of Croft and Millfields Vets, with roots going back to the 1920s. The practice says it provides 24-hour care through the Millcroft team, and its directors are Members of the Royal College of Veterinary Surgeons. Recent feedback continues to highlight fast access for both routine and urgent problems, clear discussion of treatment options, and compassionate support during end-of-life care.
Services
- •24-hour care: the practice states that round-the-clock care is provided by the Millcroft team.
- •Routine preventive care: reviews mention vaccination and booster appointments for dogs and cats, with calm handling and clear communication during routine visits.
- •Medical consultations and ongoing management: owners describe help with problems including kidney issues in an older dog, as well as thorough examinations, injections, prescribed medication, and discussion of treatment options.
- •Diagnostics: imaging is specifically mentioned in one case, where a scan helped support diagnosis and palliative planning.
- •Urgent and same-day appointments: recent reviews repeatedly mention short-notice access for sudden illness and injuries, including holiday visitors, a young puppy seen despite a busy schedule, and one walk-in case being seen within minutes.
- •Palliative and end-of-life care: reviews mention early diagnosis, time for palliative care planning at home, and a calm, peaceful euthanasia appointment.
Pricing
No published pricing information is currently available for this clinic.
People
- •Hannah (vet): praised for early diagnosis, careful end-of-life support, and taking time to fully examine pets and respond to owners' concerns.
- •Katy (vet): mentioned positively for exceptional care when a holidaying owner’s dog needed treatment after an injury.
- •Julie: credited with carrying out a scan that helped with diagnosis and palliative planning.
- •John: appreciated for patience with a difficult dog, clear explanations, and making sure the owner was comfortable with the treatment plan.
- •Reception team: regularly described as welcoming, helpful, and efficient.
Reviews
Google rating: 4.9 stars from 268 reviews. Recent feedback is very positive overall.
- •Fast access when pets need help: reviewers often mention same-day or short-notice appointments, including for injuries, sudden illness, and owners visiting Keswick on holiday.
- •Kind, calm handling: pets are described as being treated gently and compassionately, with vets helping nervous animals settle and putting owners at ease.
- •Clear and balanced communication: several reviewers say treatment choices, medication, and possible side effects were explained well, with one owner specifically appreciating that options were not oversold.
- •Good value is mentioned repeatedly: while there is no published price list, several reviewers say charges felt reasonable, less than expected, or not excessive.

