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- •Recent reviews are largely warm and appreciative, with owners describing the team as lovely, compassionate and helpful during stressful or emotional situations. - Several reviewers mention longer treatment journeys or pets with ongoing health issues, and say the practice gave them time, attention and clear support. - Roseanne/Rosanne is named repeatedly for front-of-house support, while Helen, Sarah, Chad and Gordon are also singled out for their care.
Recent feedback highlights
- •Clear, thorough communication: several owners mention vets taking a full history, checking vitals carefully, explaining test results, and outlining next steps in a way that feels reassuring. - Calm handling of pets: reviews describe pets being relaxed during examinations, including dogs that are usually nervous at the vet. - Kindness during difficult care: one detailed review praises the team’s sensitive end-of-life support, including ashes and thoughtful keepsakes.
RT Jones is widely described by reviewers as an independent practice in Urmston, with Mrs Jones mentioned as continuing to run it. Feedback suggests it is a long-standing choice for continuity care, with some owners saying they have stayed with the practice for 8 to 20+ years and brought multiple pets over time. Recent examples mention pets being admitted for X-rays and operations, careful handling of nervous animals, and thorough consultations for older pets.
- •Strong praise for emergency and urgent care: owners describe prompt treatment for critical cases, including Christmas Day support, emergency stabilisation, and intensive efforts such as prolonged CPR attempts. - Compassion and dignity during difficult moments: several reviews focus on end-of-life care, saying pets and owners were treated with kindness, patience and respect, without feeling rushed. - Clear communication and follow-up: owners often mention regular updates, reassurance, explanations around treatment and insurance, and follow-up calls after major cases or bereavements.
Abbeywood Veterinary Clinic Ltd presents itself as an independent practice, with an experienced resident vet and over 20 years’ service stated on its website. Recent feedback strongly centres on urgent, fast-turnaround care, including out-of-hours help arranged by text and appointments for people who weren’t registered at the time. Most recent accounts describe prompt assessments, clear communication, and follow-up check-ins after treatment, alongside one clear complaint about an unanswered message regarding a bleeding abscess.
- •Fast access for urgent problems: one owner says they were offered an emergency appointment within an hour after a 9am call and seen quickly on arrival. - Good handling of nervous or difficult pets: several reviewers mention pets that were anxious, awkward or hard to manage being treated patiently and gently. - Caring approach: positive reviews describe the team as honest, genuine and attentive, including one account where a dog improved after Gordon suggested another option instead of euthanasia.
Our Score (48/100)
Pet Medics Veterinary Surgeons (MiNightVet Manchester) is part of the PetMedics group and operates as a certificate-led referrals, emergency and critical care hospital that also offers first-opinion appointments. The clinic provides a dedicated 24-hour emergency service on site, alongside in-house diagnostics including CT, ultrasound and X-ray, and a broad referral service covering orthopaedics, soft tissue and laparoscopic surgery, cardiology, internal medicine, ophthalmology and dermatology. Recent reviews are largely from urgent out-of-hours visits and consistently describe prompt admission and compassionate support, especially during end-of-life care.
- •Many owners praise the team’s compassion, especially in emergencies and end-of-life situations, describing staff as calm, kind and respectful at difficult moments. - Communication is a repeated positive theme, with reviews mentioning clear updates, follow-up calls, reassurance, and helpful explanations around insurance and treatment costs. - Specific examples of care mentioned include urgent treatment for a corneal ulcer, emergency support for very sick pets, and prolonged resuscitation efforts after one emergency arrival.
- •Several reviewers describe being with the practice for many years, including one client of more than 25 years, and speak very positively about the team overall. - Cleanliness, friendly reception staff, and caring vets are recurring themes in recent feedback. - Routine visits appear to be handled well on the whole; one owner of two feral cats noted a misunderstanding during a vaccination appointment, but said it was resolved.
Simon Constable Veterinary Practice Ltd is an equine practice in Bury offering a 24-hour service, with surgery, diagnostics and inpatient care among its core services. Recent customer feedback is consistently positive about clear explanations, calm handling in stressful situations, and follow-up after urgent or out-of-hours visits. The office team is also frequently praised for being friendly, organised and helpful with insurance claims.
