Milan Veterinary Clinic

Milan Veterinary Clinic is part of a wider practice that operates three branches. Reviews most often describe routine, ongoing care for cats, with owners repeatedly mentioning that the team listens to concerns and communicates clearly. A monthly pet plan (“Pet Health Club® Plus”) is promoted on the clinic website, and one reviewer also calls the monthly plan “really good value.” Specific, recurring details from reviews include reception staff responding quickly to queries, vets being “very informative,” and named staff (Wade as a vet; Suzanne on the phone) helping make visits less stressful.

Services

• •Veterinary consultations are mentioned via the website’s “Pet Health Club® Plus” plan (consultations included as part of the plan is stated on the site).
• •Ongoing care for cats is specifically referenced in reviews (multiple owners mention their cats being looked after over time).
• •No specific procedures (e.g., surgery, dentistry, imaging) are described in the available website summary or reviews.
• •No emergency or out-of-hours arrangement is stated in the provided information.

People

• •Wade (vet): One reviewer highlights Wade as “kind” and says he “clearly loves animals,” while still being effective at his job.
• •Suzanne (phone/reception): Mentioned as “so helpful on the phone.”
• •Reception team (unnamed): Described as quick to respond to queries and helpful at the counter.
• •Vets (unnamed): Multiple reviews say vets are “very informative” and that they listen to concerns.

Reviews

4.9 stars from 12 reviews. Feedback is mostly general but consistently points to communication, helpful reception staff, and gentle handling of cats. “”

• •Staff described as friendly and professional, with several reviewers repeating this wording.
• •Owners mention being listened to about concerns, and vets being informative in explanations.
• •Reception/phone support comes up repeatedly (quick responses to queries; helpful at the counter/phone).
• •Cat handling is specifically mentioned as careful, and some owners say the team reduces stress around vet visits.
• •A monthly pet plan is singled out by one reviewer as “really good value.”