Wight Vets Ltd – Vets in Newport
Clinic Overview
- Recent feedback is overwhelmingly positive about a warm, caring team, with owners highlighting kindness, compassion and a welcoming first impression. - Responsiveness is a strong theme: reviewers mention being seen quickly in emergencies, being squeezed in at short notice, and receiving help while on holiday or during family emergencies. - Home visits, surgery and aftercare are all praised, including a short-notice home visit during an end-of-life situation and a case where a dog was assessed, operated on the next morning and recovered well.
Services
- •Routine and preventive care: check-ups, booster vaccinations, parasite prevention such as worming treatments, and discussions around nutrition and supplements.
- •Consultations, tests and ongoing treatment: examinations, medication and blood tests for recurring or flare-up conditions.
- •Surgery and aftercare: reviews describe prompt assessment followed by surgery the next morning to remove a growth, with the dog back home later the same day and aftercare praised.
- •Mobile, home-visit and urgent care: home visits remain a clear part of the service, with reviews mentioning short-notice visits, emergency assessment, pain relief for an injured cat, and compassionate support during an end-of-life home visit.
- •Emergency appointments: several recent reviewers mention being fitted in quickly, including visitors to the island needing urgent help for their dogs.
- •Online care and pet travel-related appointments: online care is part of the clinic’s offering, and reviews mention rabies vaccination and Animal Health Certificate appointments.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviewers also describe the practice as very reasonably priced, and one owner said another vet had quoted three times the call-out fee.
People
- •Bettina (vet): previously praised for thorough examinations, gentle handling, and taking time to discuss nutrition and supplements.
- •Lelayna (receptionist): mentioned for giving dogs a warm welcome and helping organise medication in advance.
- •Steve and Catherine: thanked in a recent review for a kind and compassionate short-notice home visit.
- •Other staff named by clients: Care, Nelly and Nala.
- •Wider team: reviews frequently mention friendly reception staff, caring visiting team members and strong support during emergencies, surgery and aftercare.
Reviews
Google reviews show 4.9 stars from 59 reviews.
- •Recent feedback is overwhelmingly positive about a warm, caring team, with owners highlighting kindness, compassion and a welcoming first impression.
- •Responsiveness is a strong theme: reviewers mention being seen quickly in emergencies, being squeezed in at short notice, and receiving help while on holiday or during family emergencies.
- •Home visits, surgery and aftercare are all praised, including a short-notice home visit during an end-of-life situation and a case where a dog was assessed, operated on the next morning and recovered well.
- •The main negative theme is a complaint about communication over rabies vaccination records and an Animal Health Certificate appointment, which the owner says created last-minute travel stress.
