Wight Vets Ltd – Vets in Newport
Clinic Overview
- Recent feedback is mostly very positive about a caring, professional team, with several owners saying their pets were handled gently and without rushing. - Responsiveness stands out: reviewers mention being squeezed in quickly, prompt home visits, and a case where a dog was seen at home and operated on the next morning. - Phone, email and front-desk communication are often praised, as is practical organisation such as preparing medication in advance and providing good aftercare.
Wight Vets Ltd in Newport offers a mix of clinic appointments, mobile/home visits, surgery, online care and urgent veterinary help, alongside routine care such as check-ups, vaccinations and ongoing medical treatment. Recent feedback is largely very positive about responsiveness, gentle handling and supportive communication, including prompt home visits and follow-up surgery. One notable complaint relates to communication around rabies vaccination records and Animal Health Certificate paperwork for pet travel.
Services
- •Routine care and preventive treatment: annual check-ups, booster vaccinations, parasite prevention supplies such as worming tablets, and discussions around nutrition and supplements.
- •Medical consultations and ongoing treatment: examinations, medication, and blood tests for recurring or flare-up conditions.
- •Surgery and aftercare: reviews mention a dog being assessed at home, booked for surgery the next morning to remove a growth, and back home later the same day, with aftercare also praised.
- •Mobile and urgent care: home visits and a mobile clinic are mentioned by clients, along with urgent assessment and pain relief in an emergency involving an injured cat.
- •Emergency veterinary services: emergency help is part of the clinic’s offering.
- •Online care and travel-related appointments: online care is referenced in the clinic information, and reviews mention rabies vaccination and Animal Health Certificate appointments.
Pricing
A very limited amount of published pricing suggests the clinic sits around average, but this is based on very few comparable services. In reviews, one owner described the practice as very reasonably priced, and another said a different vet had quoted three times the call-out fee.
People
- •Bettina (vet): praised for thorough examinations, gentle handling, and taking time to discuss nutrition and supplements.
- •Lelayna (receptionist): mentioned for giving dogs a warm welcome and helping organise requested medication in advance.
- •Mobile and visiting team members (names not given): reviews describe compassionate home-visit staff and ambulance team members who acted quickly, provided pain relief, and supported owners during difficult situations.
Reviews
Google reviews show 4.9 stars from 42 reviews.
- •Recent feedback is mostly very positive about a caring, professional team, with several owners saying their pets were handled gently and without rushing.
- •Responsiveness stands out: reviewers mention being squeezed in quickly, prompt home visits, and a case where a dog was seen at home and operated on the next morning.
- •Phone, email and front-desk communication are often praised, as is practical organisation such as preparing medication in advance and providing good aftercare.
- •One reviewer reports a poor experience around rabies paperwork and an Animal Health Certificate, saying they were only told at the appointment that one certificate would not be issued because the rabies vaccination had been done elsewhere.
