The Carisbrooke Vets

The Carisbrooke Vets in Newport has been providing veterinary care since the 1960s and offers care for small animals, exotics and farm animals, alongside 24/7 in-house emergency and out-of-hours cover. Recent feedback is largely positive about the team’s friendliness, clear communication and ability to see urgent cases quickly. A small number of reviews mention practical frustrations such as parking, an appointment mix-up, and concern about delays in receiving results.

Services

• •Core veterinary care: The practice’s website indicates it treats small animals, exotics and farm animals.
• •Emergency and urgent care: The clinic offers 24/7 in-house emergency and out-of-hours care. Reviews also describe short-notice and same-day help for urgent problems, including a dog with a deep leg cut that was stitched straight away and a young puppy seen immediately for diarrhoea and lethargy.
• •Consultations and treatment: Reviewers regularly mention vets who listen to concerns, explain findings clearly and talk owners through treatment plans. Examples include treatment for a suspected infection with antibiotics, pain relief and probiotics.
• •Routine and follow-on care: Vaccinations are referenced in reviews, and owners mention receiving aftercare information and advice following treatment.
• •Referrals and supportive care: One recent reviewer notes the practice is happy to refer for specialist treatment when needed, and another highlights a compassionate approach to end-of-life visits.
• •Facilities and training: The clinic is noted as a Veterinary Nurse Training facility. Reviews also mention a cat-and-dog separated waiting area, although one owner noted this depends on other clients following it.

Pricing

No published pricing information is currently available for this clinic.

People

• •Jarisha (vet): named by one reviewer who says she saw their unwell puppy immediately, carried out a full check and explained treatment clearly.
• •Reception team: frequently praised for being friendly, polite, calming, caring and helpful.
• •Wider veterinary team: reviewers commonly describe the vets as approachable, thorough, efficient and good at explaining things clearly, with gentle handling for nervous pets.

Reviews

Google rating: 4.6/5 from 554 reviews. Recent feedback paints a mostly positive picture, with a few notable concerns alongside the strong praise.

• •Friendly, caring team: many reviewers describe the receptionists and vets as polite, welcoming and compassionate, including during difficult end-of-life visits.
• •Clear communication and thorough care: owners often mention vets who listen well, explain things clearly and handle pets gently, especially dogs that are anxious about visiting.
• •Quick access when needed: several reviews describe being seen immediately, straight away or at short notice for urgent issues, with short waits also mentioned in routine visits.
• •A few frustrations: isolated complaints mention an appointment booking problem, tight parking, and one upsetting experience involving delayed test results after significant spending.