Rutland Veterinary Centre

Rutland Veterinary Centre is an RCVS-accredited small-animal practice offering routine care (vaccinations, parasite control, microchipping) alongside procedures such as neutering and keyhole spaying, plus diagnostic imaging and veterinary nurse consultations. The clinic also states it provides its own 24-hour emergency service (365 days a year) for registered clients via another branch, where you would see their regular vets and nurses.

From the latest reviews available to us, owners frequently describe prompt appointment access and friendly front-desk and clinical teams; one review gives a detailed example of a badly cut paw being stitched and bandaged by two vets, with the dog collected about two hours later. A minority of reviews raise concerns about cost/value and policies—one owner felt pressured into a re-check to obtain pain medication, and another queried closure over the Christmas period except for emergencies.

Services

Based on the clinic website summary and review details, services mentioned include

• •Keyhole spaying and pet neutering
• •Pet vaccinations, annual health checks, and “start of life” care for puppies/kittens
• •Flea and worm treatments
• •Microchipping
• •Diagnostic imaging
• •Veterinary nurse consultations
• •Prescriptions
• •Pet insurance support
• •Animal health certificates
• •End-of-life care (“saying goodbye”)
• •“Lifetime Care Club” (membership plan is referenced, but inclusions/prices aren’t detailed in the inputs)
• •24-hour emergency service for registered clients (provided by the practice at another branch; stated to operate 365 days a year)

Reviews

Google rating: 4.7 stars from 135 reviews. “”

• •Speed of access and treatment: one owner reports getting an immediate appointment for a deep paw cut; two vets stitched and bandaged it, and the dog went home about two hours later.
• •Staff interactions: multiple reviews mention reception staff, nurses, and vets being friendly and supportive, and that owners felt their pets were taken seriously.
• •Cost/value is disputed: one owner felt the bill was “a small fortune” and described being offered extra advice/products; another owner with an insured case said the total bill felt reasonable for the treatment provided.
• •Policies/availability concerns raised by a minority: one review questions being closed over Christmas except for emergencies; another describes needing a repeat check before pain relief could be prescribed again for an elderly dog.
• •Access note: one reviewer flagged that metal ramp surfaces at the entrance can become very hot in summer, cautioning owners to prevent pets walking on them.