Town & Country Veterinary Centre

Town & Country Veterinary Centre describes itself as an independent veterinary practice serving both pets and horses, with a purpose-built small animal site and an ambulatory equine service supported by portable diagnostic imaging. The website highlights state-of-the-art diagnostic and operating facilities, plus services such as advanced dentistry, lameness investigations, stud medicine, and pre-purchase examinations.

In the latest reviews, owners most often point to specific clinicians by name (including James, Michael, Tim, and John Abbott) and describe outcomes such as a dog being “saved” after a critical 24-hour period, and calm handling of an older dog while discussing comfort options. There is also a clear conflict in emergency-cover information: the website states a “24/365 Emergency Service,” while one recent reviewer says they don’t have 24-hour cover and that out-of-hours care involves going elsewhere.

Services

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  Small animal care (pets)

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  Vaccinations and check-ups (explicitly mentioned in reviews and on the website)

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  Advanced dentistry (listed on the website)

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  Surgical/operating capability is implied by the website’s “diagnostic and operating facilities” (no specific procedures named in reviews)

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  Equine care

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  Ambulatory equine vet service (website)

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  Vaccinations (reviewed)

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  Equine dentistry/teeth work (reviewed: “do 3 of our horses teeth”)

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  Pre-purchase examinations (website)

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  Lameness investigations (website)

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  Stud medicine (website)

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  Portable diagnostic imaging and testing on visits (review describes equipment carried, including portable x-ray, scanning equipment, and blood-sample diagnostic machines; the website also mentions portable diagnostic imaging)

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  Emergency care

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  Website states a “24/365 Emergency Service.”

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  A reviewer states the practice does not have 24-hour cover and that urgent out-of-hours care requires going to another provider. (This is presented as a direct contradiction between sources.)

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  Other practical support noted

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  Text reminders mentioned by a long-term client.

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  Website mentions online appointment booking.

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  Listed in provided clinic data as a Veterinary Nurse Training facility.

People

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  John Abbott (named on the website; described there as leading the ambulatory equine team and holding the title Diplomate of the European College of Equine Internal Medicine)

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  Reviews describe him doing vaccinations and equine dentistry, explaining what he’s doing, and showing findings during a visit.

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  James (named in a review)

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  Credited (with colleagues) with saving a dog during an acute, life-threatening episode (“came within a whisker of losing our boy… saved him”).

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  Michael (named in a review)

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  Mentioned as being excellent with a dog and handling the dog carefully during appointments.

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  Tim (named in a review)

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  Described as attentive, understanding an owner’s explanation, and discussing ways of keeping an ageing dog comfortable while the dog stayed calm during the consult.

Reviews

4.8 stars from 480 reviews. - Owners repeatedly mention professional, polite service and helpful reception staff.

• •Several reviews are clinician-specific, naming vets and describing what stood out (calm handling of nervous/older dogs; clear explanations; sharing findings during equine work).
• •Routine preventive care comes up directly (vaccinations and post-vaccine comments).
• •Facility impressions include a “lovely large waiting room” and “always so clean” (from one long-term client).
• •Emergency-cover information is inconsistent: the website advertises a 24/365 emergency service, while one recent review says out-of-hours urgent care requires going elsewhere.