Willett House Veterinary Surgery – Vets in Staines-Upon-Thames
No Prices
No Prices Tracked
Independent
Clinic Overview
Willett House Veterinary Surgery offers appointment-based consultations and health advice, with surgical and medical work-ups carried out at its main site. Pets can be transported there on the morning of procedures using the practice ambulance, and the practice states that 24/7 emergency cover is available outside normal opening hours. It is a Tier 1 Accredited RCVS Practice.
Services
- •Consultations and health advice by appointment.
- •Surgical and medical work-ups are carried out at the main site rather than this consultation site, with pet transport for procedures available on the morning of surgery using the practice ambulance.
- •The practice states that 24/7 emergency cover is available outside normal opening hours.
- •Reviews mention care for cats, dogs and a guinea pig, including thorough checks, follow-up reassurance from the same vet, and help with dog nail care.
- •A recent review also highlights staff scanning a found dog's microchip and keeping him safe until his owner arrived.
- •Reviews also mention dog grooming.
Pricing
No published pricing information is currently available for this clinic.
People
- •Olivia (vet) is named repeatedly in reviews and praised for being caring, kind and capable, including support for an elderly cat through end-of-life care.
- •Lisa is also mentioned positively for helping with a dog's nail care.
Reviews
Google shows 4.6/5 from 56 reviews. Feedback is mostly positive overall, though one reviewer reports concerns about cost and treatment value.
- •Reviewers often describe the team as caring, knowledgeable and professional.
- •Recent feedback includes praise for staff who scanned a found dog's microchip, cared for him and reunited him with his owner.
- •Longer-term clients mention consistent support for older pets and end-of-life care, as well as reassuring follow-up after routine checks, including a guinea pig appointment.
- •One reviewer says they were charged £170 for an antibiotic injection for their cat, were later quoted nearly £700 for further options, and felt the treatment had not helped.
