Willett House Veterinary Surgeons

Willett House Veterinary Surgeons is a multi-site veterinary practice (with a main site plus several branches) that advertises 24/7 emergency care, CT scanning, and keyhole bitch spay. In the latest reviews available to us, owners most often describe calm handling and thorough examinations, including a cat seen for a limp with an exam followed by an injection and nail clip, and another cat having bloodwork taken smoothly. A minority of feedback raises concerns about being hard to reach by phone and a serious complaint from a rabbit owner who felt pushed toward costly surgery (quoted £2,000–£2,500) and found discussion of euthanasia upsetting.

Services

From the clinic website and the latest reviews available to us, services mentioned include

• •24/7 emergency care (website)
• •CT scanning (website)
• •Keyhole bitch spay (website)
• •Vaccinations (a reviewer mentions trying to arrange a puppy’s second vaccine)
• •Consultations for lameness/limping (cat examined “thoroughly” for a limp)
• •Injections (given during the limp visit)
• •Nail clipping (done during the same visit)
• •Blood testing (a reviewer describes a quick check-up and tests, including a blood test)
• •Rabbit care (a rabbit with not eating/not passing stools was assessed; surgery and euthanasia were discussed in that case, per the review)

Pricing

• •One reviewer reports being quoted £2,000–£2,500 for a rabbit surgery (the reviewer felt it was unnecessary; this is a single account and may not reflect typical pricing).

People

No individual clinicians are named in the information provided. What owners describe in the latest reviews includes

• •Staff/vets handling nervous cats with minimal stress (e.g., a “super shy” cat had a blood test without “jumping around at all”).
• •A vet described as “extremely nice” and thorough during an exam for a cat’s limp, with treatment carried out in-visit (injection and nails clipped).
• •Support during end-of-life care: one owner thanked the team for making a heartbreaking process “a lot easier.”

Reviews

Google rating: 4.8 stars from 72 reviews. - Many owners mention friendly, respectful service and long-term use (“used for years”).

• •Multiple examples of gentle handling and smooth procedures, especially with cats (thorough limp exam; calm blood draw; quick check-up and tests).
• •End-of-life support is specifically praised in one review for helping the family through the process.
• •Mixed/negative feedback includes
• •A rabbit owner who felt pressured toward expensive surgery (£2,000–£2,500) and was upset by mention of euthanasia.
• •A reviewer reporting difficulty getting through by phone when trying to arrange a puppy vaccination.