Willett House Veterinary Surgeons

Willett House Veterinary Surgeons is a multi-site practice with a main site and several branches. It advertises 24/7 emergency care, CT scanning and keyhole bitch spay. Reviews continue to highlight friendly, helpful service and calm handling, while some negative feedback focuses on value, particularly around the pet club and flea treatment.

Services

•Emergency and advanced care: The practice advertises 24/7 emergency cover, CT scanning, and keyhole bitch spay.
•Routine and preventive care: Reviews mention vaccinations, including a puppy’s second vaccine, along with flea treatment, parasite-prevention medication, and pet club membership for ongoing preventive care.
•Consultations, tests and treatment: Owners describe thorough examinations and smooth visits for cats, including check-ups, blood testing, injections and nail clipping.
•Cat and small pet care: Recent and older reviews include several examples involving cats, with comments on gentle handling and efficient service. Reviews also show the practice sees rabbits, including assessment of a rabbit that had stopped eating and passing stools.
•Supportive care: Reviews include praise for compassionate support during a difficult end-of-life appointment.

Pricing

No published pricing information is currently available for this clinic.

People

No individual clinicians are named, but reviews consistently describe the team as friendly, helpful and respectful, with calm handling of cats and compassionate support during difficult appointments.

Reviews

Willett House Veterinary Surgeons has a 4.7-star Google rating from 74 reviews.

•Recent feedback includes praise for friendly staff, helpful service and efficient visits, with one long-term client simply describing the service as good and saying they have used the practice for years.
•Reviewers also mention clean premises and positive day-to-day experiences, including pet club members who describe the service as efficient.
•Older written feedback adds examples of thorough examinations and gentle handling, including calm blood testing for a shy cat and a detailed consultation for a limping cat.
•Negative comments mainly centre on cost and trust, especially one complaint about pet club flea-treatment value and another serious rabbit-care complaint about an expensive surgical recommendation.

Reviews for Willett House Veterinary Surgeons

Note: Showing the 10 most recent Google reviews out of 74 we track in total. Recent reviews may not be representative of overall sentiment.

Kate Taylor

1 month ago

Good service, staff friendly. Used for years

Roshni Nandy

3 months ago

My cats are pet club members of Willett House Veterinary Surgeons. Clean premises, helpful staff and efficient services.

Amy Speed

7 months ago

Strongly advise people to stay clear of the pets club. They charge on the basis that Nexgurd flea medication is £55 a box. This is readily available online for £22. It is much more cost-efficient to not be part of the pet club and to pay for vaccinations and flea treatment separately. It feels like yet another vet con to cost people out of having animals

Val Jolliffe

10 months ago

1 year ago

svata ludvik

Absolutely love everyone here

BB Detailing Pro

Edward Carter

Marc Biggs

2 years ago

Thank you for all you done with Tayha yesterday we are all heartbroken but you made the process a lot easier for us 💔💔💔💔

Prince

Initially they look fine but actually they are not trustworthy and I had my bunny who had a problem. She stopped pooping and stopped eating and they asked me to do very expensive surgery which could cost me 2-2.5k and actually my bunny is fine now without that surgery with Gods grace by only giving her little bit a medication and lots of water so they even said if you like than we can put her to sleep in order to prevent to let her die in pain which was not very nice to hear. So they just want to make a big bill and try to scare me by saying those things so I would go for the expensive surgery. But thank god God saved me and my bunny from these scammers. Beware if you go to this vet.