Best Vets in Norfolk

• •Repeat clients say they’ve used the practice “for many years,” and describe staff support “through difficult times.”
• •Multiple reviewers describe the team as “very helpful” and “friendly.”
• •One reviewer reports the practice “clipped my Bully’s nails” and “gave him his booster.”
• •A single 1-star review alleges the practice doesn’t care about pets, focuses on money, and says the “pet plan” is a “rip off.”

Coastal Veterinary Group is described by reviewers as privately owned and part of a wider Coastal Vets group; this particular site is mentioned as a small branch with a reception area and one consulting room. Based on the written reviews available, it seems set up primarily for consultations and medical assessment, with owners highlighting that the vet “looks for the problem, rather than just treating symptoms” and that medication was prescribed after checks. Multiple reviews mention pets being handled gently—examples include helping an older dog and making a nervous pug feel comfortable during the visit.

Concrete details mentioned by owners include

• •Out-of-hours end‑of‑life care where the family says they were given time and the procedure was handled with “compassion, dignity and expertise”. - A life‑threatening cat case where “quick action” was taken, described as pragmatic and honest decision‑making. - Reports of unexpected/contested charges (including an out‑of‑hours bill said to total £280, and a fee for signing an insurance claim form).

Uplands Way Veterinary Clinic describes itself as having over 100 years’ experience delivering pet healthcare. From the reviews available, it appears set up for routine appointments as well as accommodating urgent, last-minute cases when possible: one owner reports arriving unannounced after being unable to get a last-minute appointment elsewhere and being seen “straight away,” with their cat kept in a kennel for several hours so they didn’t have to wait all day. Feedback is mixed on access and appointment handling—one reviewer reports being turned away for arriving 12 minutes late to the last appointment of the day, and another describes limited appointment availability for rabbit annual appointments at one point.

Animed Direct Ltd appears to operate primarily as an online supplier of pet food and some pet medications, with delivery being a major part of the customer experience described in reviews. Recent feedback is dominated by problems with order fulfilment (items shown as available but later reported out of stock, delayed dispatch/delivery) and packaging issues (boxes splitting/opening and dented tins). A smaller number of reviewers report the opposite: repeat ordering over many months with deliveries arriving as expected, and one case where a phone call to customer service led to immediate dispatch and next‑day arrival.

The Old Golfhouse Veterinary Group is a well-established small-animal practice offering both routine care and a wider range of in-house investigations and surgery. The clinic lists an in-house lab plus X‑ray and ultrasound, and describes “advanced services” that include cardiology, dermatology, internal medicine, ophthalmology, orthopaedic surgery and soft-tissue surgery. It treats dogs, cats, rabbits, guinea pigs and backyard poultry, and also offers home visits.

Eastgate Veterinary Group is a longstanding practice (tracing its history back to before World War II) offering routine, appointment-based care for dogs, cats and rabbits. Based on the information available from its website and clinic data, it appears set up primarily for preventative care and ongoing support—such as vaccinations, routine health checks, and monitoring long-term conditions—alongside practical nursing-led clinics (for example, weight management and nail clips). The practice is also listed as a Veterinary Nurse Training facility.