Vale Vets Clevedon

Vale Vets Clevedon (Alexandra Veterinary Surgery) is a small-animal practice that, based on client accounts, handles routine care (vaccinations and check-ups) as well as ongoing management for chronic conditions (an older diabetic cat is specifically mentioned). Owners repeatedly describe being able to get help quickly—several reviews mention same-day appointments after calling with concerns, including a same-day vaccination/check-up slot. The practice also appears set up to support owners with decision-making: one client specifically names a vet (Marina) who “took time” to explain options so they could choose a treatment plan for their dog.

Services

•Same-day appointments are mentioned by multiple reviewers (including same-day booking after calling with concern, and being seen a few hours later).
•Advice by phone is mentioned (owners describe calling for advice and receiving detailed guidance beyond what they asked).
•Vaccinations and general check-ups (explicitly referenced).
•Anal gland expression/drainage (one owner notes their dog’s glands were drained with minimal stress).
•Ongoing care for chronic conditions (regular care for an older diabetic cat is specifically described).
•“Pet plans” are available (no inclusions or prices stated).

People

•Marina (vet): described as knowledgeable and informative, and as taking time to help an owner weigh options and decide on a treatment course for their dog.
•Nursing team (not named): described by one reviewer as “extremely good and very helpful,” particularly in the context of regular care for an older diabetic cat.

Reviews

4.9 stars from 85 reviews. The latest written reviews focus on speed of access, calm handling, and clear explanations during appointments. “”

•Fast access when worried: multiple owners say they were booked in the same day after calling with concerns; one mentions being seen “a few hours later.”
•Supportive communication: reviewers describe getting useful phone advice and being reassured during visits.
•Handling nervous pets gently: examples include keeping a dog calm even when clippers were used, and performing anal gland drainage “without causing him any stress.”
•Decision-making and explanations: one owner highlights being given time and information to choose a treatment plan.
•Cost noted but framed as good value: one reviewer calls the practice “a little expensive” but “good value for money.”

Reviews for Vale Vets Clevedon

Note: Showing the 5 most recent Google reviews out of 85 we track in total. Recent reviews may not be representative of overall sentiment.

Farhana Akther

6 months ago

they were super helpful from the minute that i’ve gotten into contact w them. i’ve called and asked for advice and they’ve done nothing but given me such good advice on top of what i’ve asked for. when i called w concern, they immediately booked me in on the same day. they welcomed me in, were super helpful and reassured me, they handled my little kitten with care. they were really sweet, and i’m glad that i’ve chosen them to be my kitten’s vet!

4 months ago

Adam Winfield

7 months ago

Friendly and knowledgable staff! Their pet plans are very much worth it.

gosia gumbleton

a year ago

I don't leave many reviews but I was so impressed with our visit to the vet yesterday that I have to do it. Marina the lovely vet was very knowledgeable, informative and took time to make sure we were able to make the best decision about the course of treatment for our dog.

John Andrews

I recently changed to Alexandra Vets in Clevedon when my previous vets closed their practice. My cat is old and diabetic and needs regular care. I have been very pleased with the service received … the vets are skilled, gentle and understanding and the nurses are extremely good and very helpful . Very friendly and efficient practice. A little expensive (which vets aren’t) but good value for money.

Hannah Brafield

Tom A

I rang up and was seen the same day a few hours later for vaccinations and check up. The Vet was fantastic with my dog and calmed him down and administered drugs and and drained his glands with out causing him any stress which many vets have struggled to do. Absolutely fantastic service provided all round.

caroline fletcher

Just had an initial consultation, the staff were friendly, professional and understanding. They put me at ease and kept Flossie calm throughout the appointment, even when the clippers came out! Appointments to fit around my busy work schedule too. Highly recommend!