Vale Vets Clevedon

Vale Vets Clevedon (Alexandra Veterinary Surgery) is part of IVC Evidensia and provides small-animal veterinary care in Clevedon. Client feedback points to routine care such as vaccinations and check-ups, alongside ongoing support for chronic conditions including an older diabetic cat. Owners often mention being able to get help quickly, with same-day appointments and reassuring advice over the phone. Pet plans are also mentioned as available.

Services

• •Routine appointments and preventive care: Reviews mention vaccinations, general check-ups and initial consultations, with staff described as friendly, professional and understanding.
• •Fast access when needed: Several owners say they were offered same-day appointments after calling with concerns, including one case where a pet was seen a few hours later.
• •Telephone advice and reassurance: Clients describe getting helpful guidance over the phone, including advice that went beyond their initial questions.
• •Gentle handling during treatment: Review examples include keeping a kitten calm, helping a dog stay settled during treatment, using clippers without undue stress, and carrying out anal gland drainage smoothly.
• •Ongoing care for longer-term conditions: One owner specifically mentions regular care for an older diabetic cat.
• •Pet plans: Pet plans are mentioned positively by reviewers, though inclusions are not detailed.

Pricing

No published pricing information is currently available for this clinic.

People

• •Marina (vet): Mentioned by name for taking time to explain options clearly and help an owner decide on the best treatment plan for their dog.
• •Nursing team: Praised as extremely good and very helpful, particularly in the context of regular care for an older diabetic cat.

Reviews

Vale Vets Clevedon has a 4.9-star Google rating from 86 reviews. Recent feedback is strongly positive, with repeated praise for access, reassurance and gentle handling.

• •Quick appointments when owners are worried: Several reviewers mention being booked in the same day after calling with concerns.
• •Helpful, reassuring communication: Owners describe getting useful phone advice and feeling put at ease during visits.
• •Calm handling of nervous pets: Reviews mention staff keeping a kitten and dog settled during examinations and treatment, including one dog that tolerated gland drainage without stress.
• •Friendly team and clear explanations: Staff are described as knowledgeable, professional and efficient, and one reviewer says the clinic is a little expensive but still good value for money.