Emergency Vets in Northallerton

## Summary Mile House Veterinary Centre is a mixed-animal practice (farm animals, equine and small animals including dogs and cats) offering surgical facilities, home/yard/farm visits, and 24/7 emergency cover “at the surgery” year-round (with out-of-hours calls answered by a member of their own team, per the clinic’s site). It’s also listed as a veterinary nurse training facility. Recent reviews focus heavily on routine surgery and communication: multiple owners describe very small-looking spay wounds and smooth recoveries, plus vets taking time to explain situations and options. One reviewer specifically says they prefer Mile House as an independent business (the clinic’s ownership/group isn’t stated on the site). ## Services - **24/7 emergency care:** Emergency cover provided at the surgery 24 hours a day, 365 days a year; out-of-hours calls answered by a member of the team (per website). - **Surgery:** Surgical facilities mentioned on the website; owners specifically mention **spays** (including a French bulldog and an Irish wolfhound), with comments about minimal scarring and good post-op recovery. - **Home/yard/farm visits** (per website). - **Species seen:** Farm animals, equine, dogs and cats (per website; also reflected in reviews mentioning cats, dogs and horses). ## People - **Catherine** (role not stated): thanked by name in a review for helping “in our hour of need,” alongside “the team.” - **Reception team** (roles not individually named): mentioned as making clients feel welcome. - **Veterinary nurse** (name not given): described as “brill” when handling two dogs. - Across longer-term clients, a repeated point is **clear explanations and discussing options** during appointments (e.g., owners saying time is always given to explain the situation and choices). ## Reviews **Google rating: 4.5 stars from 107 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Routine surgery outcomes (especially spays)** are a standout: owners describe barely visible wounds, very small scars even without keyhole surgery, and straightforward recoveries. - **Communication and decision-making support:** clients mention staff taking time to explain what’s going on and outlining options. - **Front-desk and nursing support:** reception is described as welcoming; a nurse is specifically praised for handling two dogs. - **Independence and value:** one reviewer explicitly says they prefer using an independent business and describes the service as cost-effective (no specific prices provided).

## Summary Medivet – Northallerton East Road is part of the **Medivet** corporate group. The clinic’s own information suggests it’s set up for a wide mix of routine and more involved cases, with **15‑minute consultations**, **nurse clinics**, and on‑site kit including an **in‑house laboratory**, **X‑rays**, **ultrasound**, an **orthopaedic theatre**, and **ECG**. They also state they see a broad range of animals (including **cats, dogs, small mammals, horses and farm animals**). From the latest reviews available, owners most often describe straightforward routine care (e.g., **booster vaccinations** and discussing/removing **small lumps**) and good handling of anxious pets (multiple mentions of dogs being **put at ease**). There is also a sharp conflict in experiences around urgent help: one older review alleges they could not get help when a dog was in pain overnight and challenges “24/7 call‑outs” messaging, while the clinic’s website states **out‑of‑hours care is provided by a separate Medivet 24‑hour service**. ## Services Based on the clinic website summary and the reviews, services and capabilities mentioned include: - **Vaccinations** (reviews mention booster appointments) - **Parasite care** - **Neutering** - **Microchipping** - **Dentistry** - **ECG** - **Nurse clinics** - **Home visits** - **15‑minute consultations** - **Lump checks / lump assessments** (review mentions a **free lump check**; another review mentions getting a **quote** for an eyelid lump procedure) Facilities/capabilities stated on the website: - **In‑house laboratory** - **X‑rays** - **Ultrasound** - **Orthopaedic theatre** Emergency / out-of-hours: - The website states **out‑of‑hours care is provided by a Medivet 24‑hour service** (i.e., not necessarily handled on-site). Training: - Listed in the clinic data as a **veterinary nurse training facility**. ## Pricing - **Free lump check** (explicitly mentioned in a recent review). ## People No individual clinicians are named in the information provided. What reviewers consistently describe about the team: - **Handling nervous pets:** multiple owners say staff “put my little dog at ease every time we visit,” and make dogs feel “safe,” with one owner noting their dog seems to **enjoy visits**. - **Clear routine appointment management:** a booster visit is described as “straightforward,” with the vet being “very good” with the dog. - **Support at end-of-life:** one recent review mentions the team during a visit where a cat was **put to sleep** (the owner notes it was never pleasant, but comments “nice staff”). ## Reviews **Google rating: 4.7 stars from 118 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Routine care and follow-up planning:** boosters handled smoothly; lumps discussed with plans made and **quotes** arranged for next steps. - **Pet handling and reassurance:** several reviews focus on staff helping dogs feel calm and safe during visits. - **A notable negative experience about urgent help:** one older 1‑star review alleges they couldn’t get a vet to attend overnight for a dog in pain and disputes “24/7 call‑outs” messaging—this contrasts with the clinic website’s statement that out‑of‑hours care is provided via a separate Medivet 24‑hour service.