Swale Veterinary Practice Ltd

Swale Veterinary Practice Ltd describes itself as offering “quality, affordable pet care” with an experienced team, covering routine check-ups through to more specialised treatments, and it has sections on its site for companion animals as well as farm and equine. Recent reviews add concrete examples of both urgent and ongoing care: an out‑of‑hours emergency where a dog with a badly bleeding wound was given a general anaesthetic and sutured, and a rapid same‑day appointment for a puppy that had eaten something it shouldn’t. Reviews also conflict on client experience—several describe efficient, helpful care, while one reviewer alleges a missed fracture on X‑ray, rude phone handling, and billing issues.

Services

•Routine check-ups (mentioned on the clinic website).
•Urgent same-day appointments (one reviewer reports being seen about an hour after calling for a puppy that had eaten something).
•Out-of-hours emergency care (one reviewer describes calling out of hours for a severe wound).
•Wound management under general anaesthetic, including suturing (reviewer reports GA and stitches for a bleeding laceration).
•Full clinical examinations and medication/injection treatment (reviewers describe a “full examination,” a “jab,” medication, and advice).
•Orthopaedic/lameness assessments (reviews mention a limp/foot injury being examined and treated).
•Diabetes support over the long term (one reviewer mentions having multiple dogs with diabetes and relying on the team’s help).
•Farm and equine care are indicated by the clinic website navigation (no specific farm/equine procedures are described in the available text).

People

•Hazel (vet): Named in an out-of-hours emergency review; credited with providing general anaesthetic and suturing for a dog with a badly bleeding cut, with the owner emphasising the reassurance of having that service available.
•Gavin (vet): Mentioned for handling a dog that “hates having his feet examined”; reviewer highlights a calming manner and a thorough examination/treatment.
•Linda (vet): Mentioned in two reviews—described as reassuring and thorough during a limp assessment, and also named by a long-term client as someone who has looked after their dogs over many years.

Reviews

Google rating: 4.7 stars from 284 reviews. “”

•Fast access for urgent problems: one owner reports an appointment about an hour after calling for a puppy that had ingested something.
•Emergency treatment described in detail: out-of-hours care included general anaesthetic and suturing for a severe, actively bleeding wound.
•Thorough examinations and practical treatment plans: reviews mention full examinations, medication/injections, and “helpful advice,” including for limps/foot injuries.
•Mixed reports on reception/admin and clinical accuracy: one reviewer alleges an X-ray missed a fracture (leading to the dog being put under twice), rude reception interactions including hanging up, and incorrect billing/follow-up bills—contrasting with other reviews that describe helpful reception staff and smooth appointments.

Reviews for Swale Veterinary Practice Ltd

Note: Showing the 5 most recent Google reviews out of 284 we track in total. Recent reviews may not be representative of overall sentiment.

Claire Lawson

a month ago

We have been with Swale for years, thankfully generally just routine usually. Today one of our dogs had an accident & cut herself badly and the wound wouldn't stop spurting blood. We had to call as an emergency out of hours. The vet was there when we arrived. She administered a GA & sutured the pup up & we now have her home - feeling very sorry for herself but ok. So many thanks to Hazel for her great care & attention today. So very much appreciated. Noone wants to need the out of hours service, but such a relief to know the team are there to help if needed & to get such fab care. Thank you- highly recommended.

Peter B

2 months ago

Good experience. We were seen at the appointment time, and the vet was friendly and helpful.

Ross Allison

Worst vets ever one they x rayed my dog told me there was no fracture and there was she had to be put under twice four vets looked at her and said she was fine !! Then the receptionists are extremely rude and put the phone down on you not only this they bill you wrong and then send you extra bills . Avoid at all costs my dogs swallowed a fishing hook the receptionist was rude yet again !

4 months ago

Andrea LH

Chris Brown

5 months ago

New pup ate something she shouldn't, got an appointment an hour from calling. Vet did full examination, a jab and some meds and plenty of helpful advice. If only going to A&E for humans was this efficient. Pleased we are registered with them, hopefully won't be seeing them all that often though!

3 months ago

Karen Jebson

2 years ago

Absolutely fantastic service from this practice. We are on holiday and our Kerry blue terrier injured his foot - hates having his feet examined but Gavin the vet was calming and professional and carried out thorough examination and treated. Would not hesitate to recommend the service at this practice. Thank you Gavin and to your reception staff too who were also lovely,

jacqueline wroe

I have been using swale vets for over 30 years the service I have had is outstanding friendly helpful team all the vets are caring and the nurses be hide the seen are lovely and look after your pets . I have had 3 dogs with diabetes and with out the swale vets team I don’t know how I would have coped without them not to mention the rainbow time saying good bye . The compassion I have seen from all the staff is 💯 a few names I would like to mention is Gavin , Linda who have been there a long time and both looked after all my dogs and continue to do so with the rest of the team let’s hope this friendly vets is here to stay thank you to you all x

Evaline Mortson

I was staying in Reeth for a few days and my young dog developed a limp which I was worried about. I rang the surgery and the receptionist was so helpful and sorted an appt for that very day in their little part time surgery in Reeth itself. The vet called Linda was very reassuring and gave my little dog a thorough examination. Thankfully there was no serious problem and she gave appropriate medication. I was extremely happy and grateful. od