Farm & Large-Animal Vets near Richmond

## Summary Swale Veterinary Practice Ltd describes itself as providing “quality, affordable pet care… from routine checkups to specialised treatments.” It is also listed as a veterinary nurse training facility and offers emergency veterinary services. Based on the latest reviews available to us, the practice is frequently used for urgent problems as well as routine care: one dog was treated out of hours for a badly bleeding cut, with a general anaesthetic and sutures, and another was given a same-day appointment (about an hour after calling) after eating something it shouldn’t. Reviews also mention longer-term support for chronic illness (diabetes in multiple dogs). Alongside this, there is a conflicting account alleging an x‑ray miss (fracture reportedly not identified) and issues with reception interactions and billing. ## Services - Routine checkups (mentioned on the practice website). - “Specialised treatments” (mentioned on the practice website; not specified further in the available extract). - Emergency/out-of-hours care (listed in clinic data and described in reviews), including: - General anaesthetic and wound suturing after an accident with significant bleeding. - Same-day urgent appointment following ingestion of something inappropriate; exam, an injection, medication, and advice were provided. - Injury/lameness assessment and treatment (thorough examination for a limp/foot injury; medication given). - Diagnostic imaging is referenced in a negative review (x‑ray for suspected fracture), though details are disputed. - Ongoing management support for diabetes is mentioned by a long-term client. - Veterinary nurse training facility (listed in clinic data). ## People - **Hazel (vet)**: Mentioned for out-of-hours emergency care, including administering a general anaesthetic and suturing a dog’s wound after an accident. - **Gavin (vet)**: Described as calming and professional when examining and treating a dog that “hates having his feet examined.” - **Linda (vet)**: Described as reassuring and thorough during an examination for a limp; also mentioned by a long-term client as someone who has “looked after” their dogs over many years. ## Reviews **4.7 stars from 285 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast access for urgent issues:** one owner reports being seen about an hour after calling for a puppy that had eaten something it shouldn’t; another describes an out-of-hours vet being ready on arrival for an emergency. - **Clear examples of treatment provided:** GA and suturing for a serious cut; full exam plus an injection, medication, and advice after suspected ingestion; thorough exam and medication for a limp/foot injury. - **Handling and manner with difficult examinations:** a vet is specifically described as calming with a dog that resists having its feet examined. - **Long-term support is mentioned:** one client describes managing diabetes across multiple dogs with help from the team, and support around end-of-life (“saying good bye”). - **Conflicting feedback about clinical accuracy and admin:** one reviewer alleges an x‑ray missed a fracture (leading to their dog being put under twice), and reports rude reception interactions and incorrect billing/extra bills.