Orchard House Veterinary Centres Limited
#1 Vet in Stocksfield, Northumberland
Orchard House Veterinary Centres Limited – Vets in Stocksfield
Clinic Overview
Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme (per its website). The clinic appears set up for both routine care (vaccinations, parasite control, check-ups) and more involved treatment such as surgery and dental procedures, with 24/7 emergency care stated on the website. In recent reviews, owners repeatedly mention clear explanations before procedures, pets being kept calm (including a segregated, calm waiting area), and responsiveness in urgent situations—one owner describes a serious emergency on a Sunday morning with the surgery open within 30 minutes.
Services
From the website and the latest reviews available
- •Routine preventative care: vaccinations, parasite control, regular check-ups (website).
- •Neutering: includes spaying; one owner specifically mentions their dog being spayed here with the process talked through in detail (review).
- •Surgery: described generally on the website; post-op arrangements are mentioned in a review (shown a “room for large dogs” for recovery) (review).
- •Dental treatments: dental procedure discussed and explained in detail for an older pet struggling to eat (review; also listed on website).
- •Emergency care: “24 hours a day, every day of the year” (website); one owner reports rapid opening/response for a Sunday emergency (review).
- •Species treated (as stated on the website): cats, dogs, chickens, owls, wallabies.
People
Named team members mentioned in reviews
- •Hannah (vet): praised for the way the owner and their puppy were welcomed during visits (review).
- •Penny (reception): described as friendly and helpful, going out of her way to explain things and phoning back with additional information (review).
- •Jill (vet): mentioned as one of the vets regularly seen; described as caring and informative (review).
Reviews
4.9 stars from 52 reviews. “”
- •Explanations and communication: owners mention vets “explained everything,” including detailed walk-throughs of procedures such as a dental treatment and a spay.
- •Handling anxious pets and calm environment: pets being put “at ease,” and a segregated waiting area that feels calm.
- •Emergency responsiveness: one report of a Sunday emergency where the clinic was open and ready within 30 minutes, aligning with the website’s 24/7 emergency claim.
- •Staff follow-through: reception mentioned calling back with additional information, and owners describe supportive care during difficult times (including pet loss).
Special Services
Location
Orchard House Veterinary Centres, New Ridley, Stocksfield NE43 7NJ, UK
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Animals Treated at Orchard House Veterinary Centres Limited
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Orchard House Veterinary Centres Limited
Opening Hours
Hours
Reviews for Orchard House Veterinary Centres Limited
Note: Showing the 5 most recent Google reviews out of 52 we track in total. Recent reviews may not be representative of overall sentiment.
Kenneth Imrie
a week ago
Very professional, explained everything and put our cat at ease
Gilly Sykes
2 months ago
My dogs have been going to Orchard Vets for twelve years and have always received the best care and attention from all the staff. Whether it’s a routine check up or a more complicated condition my dogs have been treated with expertise, patience and kindness. I once had a serious emergency early on a Sunday morning and the surgery was open and ready within 30 minutes. The atmosphere at Orchard is warm and welcoming and the staff are efficient and friendly. A big thank you to Orchard on behalf of my dogs.
Golfatha
a month ago
This was my second visit to the Stocksfield branch and I was very impressed with the way myself and my puppy Maggie were welcomed by both staff and the vet (Hannah ) I know I made the right choice in choosing Orchard house to look after my puppies needs and heath
Golfatha
3 months ago
This was my second visit to the Stocksfield branch and I was very impressed with the way myself and my puppy Maggie were welcomed by both staff and the vet (Hannah ) I know I made the right choice in choosing Orchard house to look after my puppies needs and heath
Jill
5 months ago
Amazing vets! Easy to book, lovely, friendly reception staff, and helpful, knowledgeable vets.
Gill Randall
3 months ago
Excellent treatment and care at the vets yesterday for this older lady. Full explanations of her much needed dental procedure - she has been struggling to eat. All the staff treating her showed very genuine kindness and care as if she were their own pet. She was in safe professional hands. Brilliant and thank you.
Gill Randall
6 months ago
Excellent treatment and care at the vets yesterday for this older lady. Full explanations of her much needed dental procedure - she has been struggling to eat. All the staff treating her showed very genuine kindness and care as if she were their own pet. She was in safe professional hands. Brilliant and thank you.
Kirsten Johnson
a year ago
Orchard House is great with my pets. It’s easy to park and the waiting area is segregated and always calm. Every vet and member of the team we have seen has made my two pets feel relaxed and looked after. I absolutely recommend them.
Emma Hawthorne
a year ago
We started using Orchard House Vets in Stocksfield after the sad loss of one of our dogs when we couldn't face staying with the vets we had. They have been fantastic; they are kind, caring and genuinely want what's best for the animals. I recommended them to my mam and she uses them now too. We very recently lost our other dog and I can't thank the staff enough for their support at such a difficult time. I would recommend them to everyone.
Hannah Beegan
a year ago
Had a terrible experience with a previous vets and switching to Orchard house was the best decision I ever made. Penny on reception is so friendly and helpful and goes out of her way to explain things and always phones back with additional information and the vets our dogs usually see (Jill & there is a young blonde female vet I don’t know the name of who was fantastic- thank you) are so caring and informative and our dogs genuinely love going there as apposed to the previous when there was no level of care whatsoever and the dogs obviously picked up on this. I got my girl spade here and I had no reservations at all as they talked me through the process in so much detail and even showed me their new room for large dogs where she would be staying post op- it even had a nice view!! Care post-op was also great and really helped alleviate my anxiety over what was a big operation. Would never go anywhere else and would encourage anyone to use orchard house, you would never regret it! Thank you all so much for caring for our dogs :)
