Orchard House Veterinary Centres Limited – Vets in Stocksfield
No Prices
No Prices Tracked
Independent
Clinic Overview
- Recent reviewers repeatedly describe the practice as welcoming, caring, and professional, with friendly reception staff and a calm atmosphere. - Clear communication stands out strongly: owners say vets listen carefully, explain things thoroughly, and talk through options clearly. - The team is often praised for being especially good with nervous pets, including handling one dog’s booster on the floor to help him feel safer and helping anxious animals stay calm during visits.
Services
- •Routine care: The clinic’s website lists vaccinations, parasite control, and regular check-ups. Recent reviews also mention boosters, kennel cough vaccination, puppy visits, six-monthly health checks, and annual boosters.
- •Preventive health support: One recent reviewer highlights a pet club/health plan that includes monthly flea and worm treatment, regular health checks, and annual boosters.
- •Neutering and surgery: Surgical care is listed on the website, and owners mention procedures being explained clearly beforehand, including a spay and post-operative arrangements.
- •Dental treatment: Dental work is listed on the website and reflected in owner feedback, including an older pet receiving a dental procedure after struggling to eat.
- •Emergency and urgent care: The website says emergency cover is available 24 hours a day, every day of the year. Reviews describe rapid help in urgent situations, including a Sunday morning emergency and a cat being accepted and seen quickly despite not being registered.
- •Handling and environment: Reviews repeatedly mention a welcoming, clean surgery, gentle handling, and staff who help nervous pets feel more at ease. Earlier feedback also mentions a segregated waiting area.
- •Species treated: The website says the practice sees cats, dogs, chickens, owls, and wallabies.
Pricing
No published pricing information is currently available for this clinic.
People
- •Shona (vet): praised for careful, kind handling of a long-standing patient, including a nervous older dog.
- •Hannah (vet): mentioned positively for making a puppy owner feel welcome during visits.
- •Jill (vet): described as caring and informative, and warmly remembered by long-term clients.
- •Penny (reception): previously praised for being friendly, helpful, and following up with extra information.
- •Tim and Fiona: named warmly by a long-standing client as part of the team that supported them through both routine care and difficult periods.
Reviews
Google rating: 4.9/5 from 62 reviews.
- •Recent reviewers repeatedly describe the practice as welcoming, caring, and professional, with friendly reception staff and a calm atmosphere.
- •Clear communication stands out strongly: owners say vets listen carefully, explain things thoroughly, and talk through options clearly.
- •The team is often praised for being especially good with nervous pets, including handling one dog’s booster on the floor to help him feel safer and helping anxious animals stay calm during visits.
- •Reviews also highlight responsiveness and access, with positive comments about short waits for appointments, quick help for an unregistered unwell cat, and fast response in emergency situations.
Special Services
Emergency Services
Vet Nurse Training
Location
Orchard House Veterinary Centres, New Ridley, Stocksfield NE43 7NJ, UK
Loading map...
