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- •Recent feedback is mostly very positive, with owners often describing the staff as friendly, helpful, and efficient. - Reviews mention clear explanations around treatment options and good follow-up care, including one owner who felt well supported through a major operation for their dog. - End-of-life care is a standout theme: owners describe the team as sensitive and compassionate, with touches such as paw prints, hair samples, and a condolence card.
Ashfield Veterinary Group – Halifax is a CVS-owned small-animal practice offering routine, preventive and surgical care alongside in-house diagnostics including lab work, X-ray and ultrasound. The clinic also offers nurse-led services and home visits, and treats a range of common pets as well as small furries and small cage birds. During normal hours emergencies go through the practice, while out-of-hours care is referred to MiNightVet.
- •Owners frequently describe the team as kind, caring, and compassionate, with a welcoming approach across repeated visits. - Multiple reviews highlight hands-on urgent support, including sending nurses to give stronger pain relief and help safely move a dog for onward hospital care, plus follow-through on shared/referral notes. - Clear communication during stressful symptoms is a recurring theme, including talking through next steps after a seizure.
Our Score (64/100)
Shannon Lodge Veterinary Surgery is a CVS-owned small-animal practice in Sutton-in-Ashfield, established in 1999 and set up for routine care and procedures including dentistry and surgery, with in-house diagnostics such as lab tests, X-ray and ultrasound. The clinic is an RCVS General Practice, a Cat Friendly Clinic (Silver), and a veterinary nurse training facility. Recent feedback continues to highlight prompt access, clear communication, and supportive care at difficult times.
- •Reviews consistently praise the practice’s low-stress approach, particularly with anxious dogs and nervous cats. - Owners often describe the vets as approachable, knowledgeable, and happy to answer questions, which helped them feel more comfortable during appointments. - Reception staff are a recurring strength, with several reviews highlighting warm, practical help beyond routine booking and check-in.
Springfield Veterinary Group is part of CVS and is an RCVS-accredited veterinary hospital established in 1964. It offers 24-hour care through its on-site MiNightVet emergency service and is equipped for both routine appointments and more advanced diagnostics and referrals, including CT, X-ray, ultrasound and an in-house lab. The practice also holds multiple RCVS “Outstanding” awards, including for Emergency & Critical Care.
- •Owners often mention a caring, kind and helpful team, with vets described as knowledgeable and compassionate. - Several reviews highlight clear explanations and thorough assessments, including careful examination of an elderly dog and practical advice about managing ongoing issues. - Surgical support stands out in the feedback, with one owner particularly grateful for being kept informed throughout their pet’s operation and for attentive nursing care around the procedure.
Our Score (64/100)
- •Many reviewers describe the team as friendly, calm, and reassuring, with especially positive comments about handling nervous dogs gently and helping them settle. - Owners repeatedly mention clear explanations during stressful situations, including surgery, and say they feel listened to rather than rushed. - There is strong praise for the whole team across reception, admin, nurses, and vets, with several long-term clients saying the practice knows their animals well and provides good continuity of care.
- •Reviews are strongly positive about the team’s friendly, caring approach, with owners often saying staff are helpful, approachable, and willing to answer questions. - Several owners mention gentle handling with cats and dogs, including a kitten staying calm during a heart scan and kind support during post-op checks after a spay. - Clear communication stands out, with praise for thorough explanations, practical advice, and one review specifically highlighting itemised cost discussions during an ear consultation.
- •Recent feedback is very positive about the team’s manner, with owners describing staff as warm, welcoming, knowledgeable and compassionate. - Several reviews highlight urgent and proactive care, including help after a fight between two dogs, treatment for a torn claw, and quick investigation and surgery for a malignant lump alongside a spay. - Owners also mention good communication, particularly being kept informed throughout a pet’s spay and feeling supported during stressful situations.
