Catmose Vets – Vets in Rutland
Clinic Overview
- Recent reviewers consistently describe the team as warm, professional, and genuinely caring, with several saying they would not want to go anywhere else. - Urgent access stands out strongly, with examples including same-morning appointments, being seen within 45 minutes while on holiday, and quick stabilisation of a very unwell dog over Christmas. - End-of-life care remains a major theme, with owners praising the patience, kindness, and lack of rushing during both home and in-practice euthanasia appointments.
Services
- •Urgent and medical care: Owners repeatedly mention fast access to appointments, including being seen within 30-45 minutes in urgent situations. Reviews describe prompt support for very poorly pets, including continued drip treatment and diagnostic work-up for pancreatitis, as well as help with medication while visitors were away from home.
- •Routine consultations and handling nervous pets: Reviews include a cat described as extremely difficult to handle being given a successful health check after years of missed examinations, with praise for the time and patience shown.
- •Surgery and procedures: Feedback mentions complex surgery for a very small dog, regular check-ups, a clearly explained recovery plan, and dental treatment.
- •End-of-life care: Both in-clinic and home euthanasia are mentioned, with owners valuing the time, privacy, sympathy, and clear explanations provided. Recent reviews also mention gentle support for a pet rat being put to sleep.
- •Communication and aftercare: Progress updates during the day, photo and phone updates while pets were admitted, and clear aftercare advice are recurring themes.
- •Training facility: The practice is noted as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on value are very positive, with several owners feeling the service and care compared favourably with other local practices they had used.
People
- •Victor Ortiz (vet): Frequently praised for diagnostics, surgery, follow-up care, and compassionate support, including difficult end-of-life appointments.
- •Jordan (vet): Regularly mentioned for urgent help, telephone advice, calm consultations, and unhurried support during end-of-life care, including home visits.
- •Antonio (vet): Praised for patient handling of a very challenging cat and for taking the time needed to carry out an overdue health check.
- •Kim (nurse): Thanked for inpatient nursing support and for caring for admitted pets in a warm, reassuring way.
- •Claire (reception): Mentioned as friendly, welcoming, and upbeat at the front desk.
Reviews
Catmose Vets has 5.0/5 stars from 57 Google reviews.
- •Recent reviewers consistently describe the team as warm, professional, and genuinely caring, with several saying they would not want to go anywhere else.
- •Urgent access stands out strongly, with examples including same-morning appointments, being seen within 45 minutes while on holiday, and quick stabilisation of a very unwell dog over Christmas.
- •End-of-life care remains a major theme, with owners praising the patience, kindness, and lack of rushing during both home and in-practice euthanasia appointments.
- •Communication is a recurring strength: owners mention clear explanations, regular updates, photo messages for admitted pets, and thoughtful follow-up such as sympathy cards after a loss.
Special Services
Location
Catmose Vets, Goodwood House, Hackamore Way, Oakham LE15 7FS, UK
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