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- •Recent reviews often praise the team for being kind, welcoming, and clear when explaining options, findings, and next steps. - Out-of-hours care is a recurring strength, with owners describing prompt overnight help for emergencies and feeling reassured in stressful situations. - End-of-life support stands out strongly, with several owners mentioning compassionate handling, thoughtful aftercare, and keepsakes such as sympathy cards, paw prints, and fur clippings.
Our Score (60/100)
- •Recent reviews are very positive about the team’s manner, with repeated mentions of friendly reception staff, caring vets, and animals being seen promptly. - Owners continue to highlight the clinic’s handling of more complex cases, including orthopaedic surgery, cyst and abscess treatment, and equine hospital stays for operations. - Several reviews focus on the way staff adapt to individual animals, especially very anxious dogs, including arrangements to avoid a stressful waiting-room experience.
Blythman & Partners is an independent, family-run veterinary group with multiple practices, with 24/7 emergency care available through its RCVS hospital site. The clinic offers routine care such as vaccinations, microchipping and dental treatment, alongside support for urgent and more complex cases. It also offers practical extras including an online portal for appointments and documents, plus puppy support sessions for new owners.
- •Emergency and inpatient care stand out: owners describe emergency admissions, overnight stays, and after-hours treatment, with reassurance from regular updates and staff presence overnight. - Compassion is a major theme: several reviews thank the team for gentle handling of older or seriously ill pets, including kidney care, pain management, and end-of-life support. - Communication is often praised: reviewers mention staff explaining treatment clearly, discussing next steps well, and helping owners feel informed rather than rushed.
- •Kind, professional handling: reviewers repeatedly describe the team as caring, courteous, thorough, and supportive, including during stressful or emotional situations. - Emergency and 24-hour reassurance: several reviews mention the value of round-the-clock access, with positive comments about being seen overnight and feeling supported in urgent cases. - Strong surgical and diagnostic experiences: recent examples include neutering, CT referral work, eye surgery for entropion, and surgery to remove a soft tissue sarcoma.
Blake Veterinary Group Ltd is part of IVC Evidensia and runs multiple surgeries, treating both domestic and exotic pets. The practice states that nursing staff are on site 24 hours a day and provides guidance on what to do if an emergency happens when the clinic is closed. Recent feedback highlights clear communication, a clean and well-organised environment, and practical touches such as a waiting area where cats can sit separately from dogs.
- •Recent feedback is overwhelmingly positive, with owners highlighting friendly reception staff, prompt responses, and a warm, caring approach from the wider team. - Clinical communication is a recurring strength: reviews mention clear explanations around dental surgery, detailed discharge advice, and updates during cats' spay procedures. - Compassion in difficult situations comes through strongly, including euthanasia support and sensitive handling of pet loss, with cremation arrangements also mentioned.
Berry House Veterinary Practice in Hitchin is part of the IVC Evidensia group. The practice offers emergency veterinary care and is also a veterinary nurse training facility. Owners commonly describe clear, considerate communication, with support across routine appointments as well as more difficult visits such as urgent treatment and euthanasia.
- •Urgent care is a recurring strength: owners describe being told to come straight in for sudden problems and being seen very quickly on arrival. - Communication is a major positive: several reviews mention feeling reassured, well supported, and clearly guided through treatment decisions. - The team is consistently described as caring and professional: comments often praise the whole practice, from reception through to vets and nurses.
Recent reviews highlight
- •Fast, calm handling of urgent problems, with owners describing pets being seen and treated quickly in emergency situations. - Strong feedback on communication and reassurance, from the first phone call through to discharge and collection. - Positive experiences with both complex hospital care and advanced procedures, including a 6-day inpatient stay, glaucoma surgery, and an equine MRI.