Featured Clinic Overview
## Summary Emerson's Green Veterinary Surgery is an RCVS-accredited practice with on-site diagnostic kit including ultrasound, digital X‑rays, and digital dental radiographs. Based on the website and recent reviews, it appears set up for both routine preventive care (vaccinations and general advice) and more involved medical/dental cases, with owners describing clear explanations of options, treatment plans, and costs. Concrete examples from reviews include a vet providing a second opinion and talking through options for a dog with an inoperable tumour, and a dental case where a cat with a jaw infection had treatment expedited to the next day with reported follow-up care. ## Services From the clinic website and reviews, services mentioned include: - Vaccinations for puppies, kittens, and rabbits - General pet care advice - Ultrasound, including pregnancy diagnosis - Digital radiographs (X‑rays) - Digital dental radiographs - Blood pressure checks for senior cats - Dental care referenced in reviews, including treatment for teeth needing specialist care and management of a serious jaw infection - Veterinary nurse training facility (listed in the structured clinic data) - Emergency veterinary services (24/7 or extended hours) (listed in the structured clinic data) ## People - Rachel (vet) – mentioned for handling a difficult consultation with a dog with an inoperable tumour, including building the dog’s trust, putting the owners at ease, and explaining options clearly while remaining professional and compassionate. - Martin – mentioned in a referral-style dental case for an elderly cat: expedited treatment when a jaw infection developed, made room to perform the procedure the next day, and the owner reports excellent follow-up care. - Team (reception, vets, nurses) – multiple owners describe staff keeping them updated, being kind on the phone, and taking time to explain treatment and costs. ## Reviews Google rating: 4.8 stars from 237 reviews. Themes below are drawn from the latest written reviews available to us. - Clear explanations and time spent in consults, including walking owners through options, and explaining treatment and costs. - Ability to get appointments when needed, with one owner saying they were able to get an appointment “every time” during an illness where their cat stopped eating and drinking. - Follow-up and updates during treatment, including being kept updated while a cat was unwell, and reported follow-up care after a dental procedure. - Handling more complex cases, including a second-opinion consult for an inoperable tumour and a dental/jaw infection that was treated urgently. - A small note of concern about services changing: one reviewer said services had “diminished a bit” since their last visit and expressed worry about a “pursuit of money” (though they still reported no complaints about cleanliness and continued using the clinic).
Showing 1-10 of 58 clinics
Medivet Oldland Common (Oldland House Vets) is part of the Medivet group. The practice looks set up for routine and ongoing pet care for a wide range of small pets (including dogs, cats, rabbits, guinea pigs, ferrets, hamsters and rats), with owners repeatedly mentioning being seen at short notice and the team arranging emergency appointments when needed. Out-of-hours emergency care is provided by Rowe Veterinary Hospital. From the latest reviews available to us, owners most often highlight: being able to get appointments quickly (including “very short notice”), vets who explain medication and answer questions in detail (one reviewer mentions Dr. Signe), and a team that works with owners on longer-term/chronic issues (example given: chronic and acute paw problems in sighthounds). There is also a note of conflict: one reviewer felt consultations could be rushed and that the most expensive/extreme treatment was suggested without enough discussion of alternatives, while others describe thorough explanations.
Medivet Oldland Common (Oldland House Vets) is part of the Medivet group. The practice looks set up for routine and ongoing pet care for a wide range of small pets (including dogs, cats, rabbits, guinea pigs, ferrets, hamsters and rats), with owners repeatedly mentioning being seen at short notice and the team arranging emergency appointments when needed. Out-of-hours emergency care is provided by Rowe Veterinary Hospital. From the latest reviews available to us, owners most often highlight: being able to get appointments quickly (including “very short notice”), vets who explain medication and answer questions in detail (one reviewer mentions Dr. Signe), and a team that works with owners on longer-term/chronic issues (example given: chronic and acute paw problems in sighthounds). There is also a note of conflict: one reviewer felt consultations could be rushed and that the most expensive/extreme treatment was suggested without enough discussion of alternatives, while others describe thorough explanations.
Rowe Veterinary Group runs six practices and positions itself as a first‑opinion provider for a wide mix of species (dogs, cats, small furries, birds and exotic animals). The group also describes access to a 24‑hour hospital (separately located) and an MRI facility (at another surgery). Recent reviews repeatedly mention smooth, well‑organised appointments and staff who take time to explain options and next steps. There’s also a clear negative account about how results were handled for a poorly dog (stool test results not communicated for days, and being told only one specific vet could discuss them), alongside a complaint about a higher-than-expected price for the same testing. Concrete specifics owners mention include a “cats only clinic”, support with pet weight loss plans, and a waiting/seating area that felt well thought out and helped an anxious first-time visitor feel more at ease.
Rowe Veterinary Group runs six practices and positions itself as a first‑opinion provider for a wide mix of species (dogs, cats, small furries, birds and exotic animals). The group also describes access to a 24‑hour hospital (separately located) and an MRI facility (at another surgery). Recent reviews repeatedly mention smooth, well‑organised appointments and staff who take time to explain options and next steps. There’s also a clear negative account about how results were handled for a poorly dog (stool test results not communicated for days, and being told only one specific vet could discuss them), alongside a complaint about a higher-than-expected price for the same testing. Concrete specifics owners mention include a “cats only clinic”, support with pet weight loss plans, and a waiting/seating area that felt well thought out and helped an anxious first-time visitor feel more at ease.
Companion Care (Vets for Pets Abbeywood) describes itself as a locally owned practice that has been operating since 2008, with a modern, fully equipped clinic including digital X‑ray, ultrasound, an in‑house laboratory and an on‑site pharmacy. The website lists capabilities that go beyond routine consults—surgery, imaging, anaesthesia, and emergency/critical care—and notes out‑of‑hours support is provided via Vets Now. From the latest reviews available to us, owners most often mention continuity (seeing the same vets over years), reception and admin efficiency, and small but meaningful touches such as sending a sympathy card after a pet death. A minority of reviews raise concerns about consult value/handling of fearful dogs, and an older review alleges a serious clinical error relating to misread blood results (presented as the reviewer’s account).
Companion Care (Vets for Pets Abbeywood) describes itself as a locally owned practice that has been operating since 2008, with a modern, fully equipped clinic including digital X‑ray, ultrasound, an in‑house laboratory and an on‑site pharmacy. The website lists capabilities that go beyond routine consults—surgery, imaging, anaesthesia, and emergency/critical care—and notes out‑of‑hours support is provided via Vets Now. From the latest reviews available to us, owners most often mention continuity (seeing the same vets over years), reception and admin efficiency, and small but meaningful touches such as sending a sympathy card after a pet death. A minority of reviews raise concerns about consult value/handling of fearful dogs, and an older review alleges a serious clinical error relating to misread blood results (presented as the reviewer’s account).
Langford Vet Practice
Bristol
Our Score (90/100)
Langford Vet Practice describes itself as a group of veterinary services, including a Small Animal Referral Hospital alongside equine and farm animal services, plus diagnostic laboratories and cat genetic testing. Reviews also repeatedly describe it as a teaching setting (with “student vets” involved) and mention specialist-style departments such as neurology. Recent reviewers highlight thorough explanations in plain language, careful handling of anxious pets (both dogs and cats), and being kept updated during inpatient care after traumatic injuries; one reviewer also notes open, non-judgemental conversations about budget and that treatment came in under their stated limit.
Langford Vet Practice describes itself as a group of veterinary services, including a Small Animal Referral Hospital alongside equine and farm animal services, plus diagnostic laboratories and cat genetic testing. Reviews also repeatedly describe it as a teaching setting (with “student vets” involved) and mention specialist-style departments such as neurology. Recent reviewers highlight thorough explanations in plain language, careful handling of anxious pets (both dogs and cats), and being kept updated during inpatient care after traumatic injuries; one reviewer also notes open, non-judgemental conversations about budget and that treatment came in under their stated limit.
Our Score (89/100)
Highcroft Veterinary Group Whitchurch Veterinary Hospital operates as part of the Highcroft Veterinary Group, with an on-site out-of-hours service branded as MiNightVet Bristol. Based on its website, it’s set up as a small-animal hospital with in-house diagnostics (lab, X‑ray, ultrasound) and multiple referral services (including cardiology, internal medicine, ophthalmology, orthopaedics, soft tissue surgery, and keyhole/laparoscopic surgery), alongside a dedicated exotics GP service. Owners most often mention exotics care (especially rabbits and guinea pigs), surgical cases, and end-of-life support. Recent reviews include specific positives such as next-day scheduling for surgery after an initial consult (guinea pig abscess removal), detailed explanations from the vet team, and a bereavement follow-up letter with scanned paw prints. There are also serious negative accounts describing inflexible processes and, in one case, a complaint about inadequate aftercare/advice during an out-of-hours situation following an anal gland procedure.
Highcroft Veterinary Group Whitchurch Veterinary Hospital operates as part of the Highcroft Veterinary Group, with an on-site out-of-hours service branded as MiNightVet Bristol. Based on its website, it’s set up as a small-animal hospital with in-house diagnostics (lab, X‑ray, ultrasound) and multiple referral services (including cardiology, internal medicine, ophthalmology, orthopaedics, soft tissue surgery, and keyhole/laparoscopic surgery), alongside a dedicated exotics GP service. Owners most often mention exotics care (especially rabbits and guinea pigs), surgical cases, and end-of-life support. Recent reviews include specific positives such as next-day scheduling for surgery after an initial consult (guinea pig abscess removal), detailed explanations from the vet team, and a bereavement follow-up letter with scanned paw prints. There are also serious negative accounts describing inflexible processes and, in one case, a complaint about inadequate aftercare/advice during an out-of-hours situation following an anal gland procedure.
Our Score (87/100)
Langford Small Animal Referral Hospital is a small animal referral hospital that provides emergency veterinary services (described as 24/7 or extended-hours) and is also a veterinary nurse training facility. Reviews repeatedly describe referral-level care for complex and urgent cases, including specialised surgery and orthopaedics, alongside a strong focus on explaining options and likely outcomes. Concrete details owners mention include: being seen quickly for an urgent injury (“within an hour”), clear explanations of treatment options and associated pricing (helpful for navigating pet insurance), and support during end-of-life care (a calm, peaceful environment when it was time to say goodbye). Several reviews also reference careful handling of nervous pets and patience with owners’ questions.
Langford Small Animal Referral Hospital is a small animal referral hospital that provides emergency veterinary services (described as 24/7 or extended-hours) and is also a veterinary nurse training facility. Reviews repeatedly describe referral-level care for complex and urgent cases, including specialised surgery and orthopaedics, alongside a strong focus on explaining options and likely outcomes. Concrete details owners mention include: being seen quickly for an urgent injury (“within an hour”), clear explanations of treatment options and associated pricing (helpful for navigating pet insurance), and support during end-of-life care (a calm, peaceful environment when it was time to say goodbye). Several reviews also reference careful handling of nervous pets and patience with owners’ questions.
Our Score (87/100)
Companion Care (Brislington) Ltd trades under the Vets4Pets brand and is described on its website as locally owned. The practice is set up for a wide mix of routine and more advanced work, with digital x‑ray, ultrasound, an in‑house lab, and a fully equipped operating theatre listed, plus separate cat and dog waiting areas/wards and an isolation unit. From the latest reviews available to us, owners mention: - Nurse-led practical care such as claw clipping for a “very wriggly” dog (priced at £15 in one review). - Care-plan guidance for new pet owners, including advice on which appointments are needed and what’s included (one reviewer lists “general checks, vaccines, spaying, chipping” as included in their plan). - A mix of views on costs for diagnostics/treatment, with one complaint about quoted pricing for guinea pig testing and antibiotics compared with another practice.
Companion Care (Brislington) Ltd trades under the Vets4Pets brand and is described on its website as locally owned. The practice is set up for a wide mix of routine and more advanced work, with digital x‑ray, ultrasound, an in‑house lab, and a fully equipped operating theatre listed, plus separate cat and dog waiting areas/wards and an isolation unit. From the latest reviews available to us, owners mention: - Nurse-led practical care such as claw clipping for a “very wriggly” dog (priced at £15 in one review). - Care-plan guidance for new pet owners, including advice on which appointments are needed and what’s included (one reviewer lists “general checks, vaccines, spaying, chipping” as included in their plan). - A mix of views on costs for diagnostics/treatment, with one complaint about quoted pricing for guinea pig testing and antibiotics compared with another practice.
Viking Vets
Bristol
Our Score (86/100)
Viking Vets offers small-animal care with a clear emphasis on cats: the practice describes itself as a “feline centre” with separate cat entrances, waiting areas, wards and consult rooms. The website also lists routine preventive care (vaccinations, microchipping), dental care, ophthalmology, and nurse clinics. In the latest reviews available to us, owners repeatedly mention clear explanations during appointments (including end-of-life discussions) and responsive follow-up—such as being seen immediately after a puppy’s reaction to a vaccine, then receiving a check-in call later.
Viking Vets offers small-animal care with a clear emphasis on cats: the practice describes itself as a “feline centre” with separate cat entrances, waiting areas, wards and consult rooms. The website also lists routine preventive care (vaccinations, microchipping), dental care, ophthalmology, and nurse clinics. In the latest reviews available to us, owners repeatedly mention clear explanations during appointments (including end-of-life discussions) and responsive follow-up—such as being seen immediately after a puppy’s reaction to a vaccine, then receiving a check-in call later.
Avon Lodge Veterinary Group is an RCVS-accredited veterinary practice. Based on the website summary, it offers a Pet Health Club plan for preventative care, video chat with a vet, and sells pet food/merchandise; registered clients are also offered 10% off pet travel via PetAir. In the latest reviews available to us, owners most often describe compassionate support during end-of-life care (including keepsakes and follow-up gestures) and instances of urgent, same-day assessment and surgery with transfer to an out-of-hours provider (named as Vets Now in one review). Concrete examples owners mention include: a hamster check-up followed by euthanasia handled with sensitivity; time and privacy given to say goodbye to a very unwell dog; a handwritten sympathy card with seeds plus keepsakes (fur clipping, paw print, ashes) after a pet’s death; and a cat seen promptly for breathing trouble with options/risks explained, an operation performed, then transfer for overnight monitoring.
Avon Lodge Veterinary Group is an RCVS-accredited veterinary practice. Based on the website summary, it offers a Pet Health Club plan for preventative care, video chat with a vet, and sells pet food/merchandise; registered clients are also offered 10% off pet travel via PetAir. In the latest reviews available to us, owners most often describe compassionate support during end-of-life care (including keepsakes and follow-up gestures) and instances of urgent, same-day assessment and surgery with transfer to an out-of-hours provider (named as Vets Now in one review). Concrete examples owners mention include: a hamster check-up followed by euthanasia handled with sensitivity; time and privacy given to say goodbye to a very unwell dog; a handwritten sympathy card with seeds plus keepsakes (fur clipping, paw print, ashes) after a pet’s death; and a cat seen promptly for breathing trouble with options/risks explained, an operation performed, then transfer for overnight monitoring.