Farm Vets in Cleveland

• •Recent feedback is overwhelmingly positive about the staff’s manner, with repeated mentions of friendly, welcoming receptionists and vets who are calm, kind and professional. - Owners often describe thorough consultations, including annual check-ups, boosters and dental checks, with particular praise for pets being handled gently and put at ease. - Reviews also highlight good support around the appointment itself, including helpful communication and practical gestures such as arranging medication collection in a very convenient way.

Jacqui Paterson's Veterinary Surgery is a small-animal practice in Middlesbrough, with out-of-hours emergency care provided by Vets Now. The practice appears to handle both routine care and urgent problems, with owners describing same-day help, clear explanations, and a caring approach in difficult situations. Recent feedback also points to strong support for exotic pets including rats and reptiles.

• •Strong praise for equine care: One owner describes an emergency visit for a foal where Eduardo stayed for hours in difficult conditions, gave aftercare advice, helped reduce onward hospital costs, and assisted with transport. Another owner praises Charlotte’s horse examination and says costs were explained beforehand. - Positive experiences with explanations and follow-up: A review about an elderly dog’s dental procedure highlights reassurance before treatment, a phone update afterwards, and a detailed handover at collection.

• •Several reviewers describe the team as caring, helpful, and easy to deal with, with one saying issues were resolved “with no fuss and no faff.”
• •Long-term customers report consistently good service across multiple pets over many years. - Cleanliness is a clear positive, with the clinic described as “spotlessly clean.”
• •The main criticism is around communication on cost and treatment details, particularly wanting scan and X-ray findings talked through more clearly and bills itemised in more detail.