Dog & Cat Vets in Billingham

## Summary Clifton Lodge Veterinary Group is an established practice (operating since 1950) and is set up for day-to-day veterinary care as well as urgent injuries, with one recent review describing a dog-attack case that led to surgery and step-by-step explanations throughout the process. The clinic also offers 24/7 digital vet support via a partnership with VidiVet. Owners most often mention: - clear explanations during appointments (“informative”, “helpful explaining everything”) - reassurance and communication around treatment decisions (including surgery) - a team approach involving vets, nurses, and reception staff One review flags frequent changes in vets, suggesting staff continuity can vary. ## Services - **Veterinary consultations** (owners describe vets as informative and helpful during appointments). - **Surgery** (mentioned in a recent review following a dog attack, with the process explained clearly to the owner). - **24/7 digital vet support** via **VidiVet** (as stated on the clinic website). - **Veterinary Nurse Training facility** (listed in the clinic’s structured data). ## People - **Vets, nurses, and reception staff** are repeatedly mentioned as welcoming, professional, and helpful, particularly for taking time to explain what’s happening and reassuring owners. - **Continuity note:** one reviewer says vets “always seem to leave,” meaning you may not always see the same vet. - A past team member referred to as **“Peter piggle”** is singled out positively in a review (role not explicitly stated, but implied to be a vet). ## Reviews **Google rating: 4.4 stars from 96 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Explanations and reassurance:** owners describe staff as “very informative,” and “really helpful explaining everything,” with reassurance given throughout treatment. - **Handling stressful/urgent situations:** one owner reports their dog needed **surgery after being attacked**, and praises the clinic’s speed and the clarity of the process. - **Friendly, welcoming experience:** multiple reviews mention a friendly atmosphere and professional, approachable staff. - **Mixed experience on continuity:** one review notes frequent vet turnover, leading to different vets being seen over time.

## Summary Bridge Veterinary Group is a small-animal practice established in 1986 and accredited to **RCVS Core Standards**. The practice offers routine care (vaccinations, parasite control, microchipping) alongside nurse-led services and some practical add-ons like grooming/nail clipping and pet travel documentation. In the latest reviews available to us, owners most often mention **friendly, attentive handling of cats and dogs**, plus at least one account of the team **stabilising a pet and starting urgent, life-saving treatment**. A couple of reviewers also note **cost** as a drawback, and one describes a process where pets were **collected at the door with owners waiting outside and payment not taken immediately**. ## Services From the clinic website summary and the written reviews available to us, Bridge Veterinary Group provides: - **Consultations** (small animals) - **Vaccinations** and **parasite control** - **Microchipping** - **Nurse consultations** - **Blood pressure checks** - **Six-month health checks** - **Grooming and nail clipping** - **Anal sac expression** - **Pet travel documentation** - **Home visits** - **Emergency care**: during normal opening hours, the practice should be called for emergencies; **out-of-hours emergency care is via MiNightVet Middlesborough** (as stated on the website) Reviews also describe urgent support where the practice **stabilised a pet and began the first stage of treatment**. ## Reviews **Google rating: 4.6 stars from 57 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Friendly, attentive interactions**: several owners describe staff as “friendly” and “attentive,” including being “good with” cats. - **Handling nervous pets**: one long-term client says their dog “hates going,” but is put at ease by both vets and nurses. - **Urgent help when needed**: one reviewer reports the team stabilised their pet and started urgent, life-saving treatment. - **Cost and process frustrations**: more than one review mentions veterinary care being expensive; one describes having to wait outside while the cat was collected at the door, and not being able to pay immediately.