Specialist Vets in Alston

## Summary Old Stone Vets is an **independent, small-animal-only** veterinary practice (they state they no longer treat farm animals, equine or game birds). The practice offers **emergency care** as well as routine work like **consultations and vaccines**, and reviews describe them handling both **urgent cases and surgery**. Recent reviewers repeatedly mention pets being kept as comfortable as possible during **uncomfortable treatment**, and there are specific examples of **mouth/jaw problems treated** (including a fractured jaw and a mouth operation). ## Services Based on the practice website and the reviews available: - **Small animal care only** (no farm, equine or game bird work) - **Consultations** - **Vaccinations** - **Operations/surgery** (review examples include a **mouth operation** and a **small procedure**) - **Emergency care** (website states a 24-hour emergency number; reviewers also mention using them for emergencies) - **Dental/oral & jaw-related treatment** is specifically referenced in reviews (e.g., “operation on her mouth”, “fractured jaw”) ## People - **Karl** and **Rachel** are named in a review as part of “the whole team,” with the reviewer praising **practical advice** and reliability across both routine care and emergencies. - One reviewer explicitly mentions **“students and additional staff”** being involved, alongside “experienced professionals,” and describes the vet team helping a **nervous dog** through uncomfortable treatment by making it “as comfortable as possible.” ## Reviews **Google rating: 4.9 stars from 93 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Independence and decision-making:** one reviewer explicitly values that the practice is “still independent,” and multiple reviewers contrast the care with “profits/charging.” - **Handling difficult medical problems:** examples include a **cat needing a mouth operation**, a **fractured jaw**, and other procedures where pets were described as being well looked after. - **Supportive, practical communication:** reviewers mention **practical advice** and staff being **helpful**; one specifically notes their nervous dog quickly trusted the vet despite uncomfortable treatment.