Frame and Swift Ltd

Frame and Swift Ltd is an independent mixed veterinary practice treating farm animals, horses, and small animals. The practice offers advanced facilities including in-house CT, keyhole surgery, laser surgery, hospitalisation, and dedicated equine facilities, and it states that on-call staff provide a full 24-hour out-of-hours service. Recent feedback is largely very positive about the vets, nurses, and overall care, with a smaller number of reviews reporting problems with reception and billing administration.

Services

• •Mixed practice care: the clinic treats farm, equine, and small animals, including dogs, cats, and rabbits.
• •Diagnostics, treatment, and surgery: website information includes CT, full digital imaging, dentistry, laser surgery, keyhole/laparoscopic surgery, preventative medicine, and hospitalisation for inpatients.
• •Equine facilities and work: the practice lists an equine operating theatre, covered examination area, stabling and paddocks, and pre-purchase examinations. Recent reviews also mention help with a horse during a laminitis flare-up.
• •Small animal examples from reviews: owners mention cat neutering with smooth recovery, a cancerous lump removal in a dog, and vets who explain options clearly and help nervous pets stay settled during appointments.
• •Emergency care: the practice says it provides a full out-of-hours service with on-call staff available 24 hours a day.

Pricing

No published pricing information is currently available for this clinic.

People

• •Neil is mentioned by name in a recent review, with one owner saying his care and advice helped their horse through a serious laminitis flare-up.
• •Julie is named in negative reviews and referred to as a receptionist and practice manager; those reviews raise concerns about rudeness, medication administration, and billing or insurance handling.
• •The wider clinical team — including vets, vet nurses, and technicians — is frequently praised for being kind, knowledgeable, and clear in explaining treatment and next steps.

Reviews

Frame and Swift has a 4.8-star Google rating from 258 reviews.

• •Recent reviews are mostly very positive about the clinical care, with owners praising clear explanations, kind handling, and good support for both routine and more serious cases.
• •Specific examples include help with a horse’s laminitis, a dog’s lump removal, cat neutering, and care for pets that are normally anxious or difficult to settle at the vet.
• •Reception is viewed more mixed than the clinical side: several reviewers call the front desk helpful and friendly, but two 1-star reviews report rudeness, medication issues, and confusing repeat invoicing or insurance administration.
• •A few reviewers also mention a good atmosphere, care plans, lots of parking, and pricing they felt was reasonable.