Frame and Swift Ltd – Vets in Penrith
No Prices
No Prices Tracked
Independent
Clinic Overview
Frame and Swift Ltd is an independent mixed veterinary practice in Penrith, treating farm animals, horses, and small animals. It offers a broad range of facilities including in-house CT, keyhole surgery, laser surgery, hospitalisation, and dedicated equine facilities, and it states that on-call staff provide a full 24-hour out-of-hours service. Recent feedback remains strongly positive overall, especially for the clinical team and the standard of care, with a smaller number of complaints focused on reception and billing administration.
Services
- •Mixed practice care: treatment for farm animals, horses, and small animals, including dogs, cats, and rabbits.
- •Diagnostics, treatment, and surgery: the practice lists CT, full digital imaging, dentistry, laser surgery, keyhole/laparoscopic surgery, preventative medicine, and hospitalisation for inpatients.
- •Equine work and facilities: website information includes an equine operating theatre, covered examination area, stabling and paddocks, and pre-purchase examinations. Reviews also mention support for a horse during a serious laminitis flare-up.
- •Small animal care examples: recent feedback mentions a dog with ongoing health issues being helped to maintain a good quality of life, a cancerous lump removal in a nervous dog, and vets who explain treatment options clearly and help pets feel settled during visits.
- •Emergency care: the practice says it provides a full out-of-hours service with on-call staff available 24 hours a day.
Pricing
No published pricing information is currently available for this clinic.
People
- •Neil is mentioned by name in a review, with one owner saying his care and advice helped their horse through a serious laminitis flare-up.
- •Julie is named in negative reviews and referred to as a receptionist and practice manager; those reviews raise concerns about rudeness, medication administration, and billing or insurance handling.
- •The wider team — including vets, vet nurses, technicians, and reception staff — is frequently described as kind, helpful, knowledgeable, and clear in explaining care.
Reviews
Frame and Swift has a 4.8-star Google rating from 270 reviews.
- •Recent reviews are mostly very positive, with owners describing the practice as caring, helpful, informative, and dedicated.
- •Clinical care is a consistent strength in feedback, with praise for clear explanations, calm handling, and support in both ongoing cases and more serious treatment.
- •Specific examples include help with a horse’s laminitis, removal of a dog’s cancerous lump, and ongoing care that has helped a dog maintain quality of life despite health issues.
- •Reception and administration get more mixed feedback: several reviews are positive about the front desk, but a small number report problems with rudeness, medication supply, and duplicate or confusing invoicing and insurance administration.
Special Services
Emergency Services
Vet Nurse Training
