Vets for Pets – Vets in Penrith
Clinic Overview
Vets for Pets is part of the Vets for Pets group. The practice presents itself as a modern, well-equipped clinic (in-house lab and pharmacy, digital x‑ray and ultrasound, operating theatre, hospital ward and isolation unit) for dogs, cats and rabbits. Reviews back up a strong emphasis on getting pets seen quickly when they’re unwell (including same‑afternoon appointments and being taken straight in close to closing time), plus follow-up contact (owners mention unprompted check‑in phone calls at no cost). Multiple reviewers also highlight “transparent pricing” and feeling guided through treatment options rather than pressured.
Services
Based on the website and recent review details, the clinic offers
- •Consultations and treatment for acute illness/injuries, with examples in reviews including
- •Treatment for a dog that became unwell (exam and a course of medication)
- •Prescribing antibiotics and anti‑inflammatory medication
- •Help for an injured claw
- •Assessment of an eye injury
- •Diagnostics and facilities (in-practice)
- •In-house laboratory (biochemistry and haematology)
- •Blood pressure monitoring
- •Digital x‑ray
- •Ultrasound
- •Pharmacy
- •Hospitalisation and infection control
- •Hospital ward
- •Isolation unit
- •Surgery/dental
- •Operating theatre
- •Dentistry
- •Emergency cover arrangements (as stated on the website): when closed, emergency cover is arranged with The Green Veterinary Surgery, with different fees before and after 9pm.
- •Veterinary nurse training facility (listed in the clinic data)
People
Named team members mentioned by owners
- •Louise (vet) – repeatedly mentioned for taking time with unwell dogs and explaining treatment; one owner specifically notes being prescribed antibiotics and anti‑inflammatories and feeling the focus was on the dog rather than money.
- •Dermot (vet, name noted with some uncertainty by one reviewer) – described as helping owners decide on the best course of treatment and giving reassuring advice.
- •Melanie / “Mel” (vet) – credited in an urgent situation where staff stayed late to treat a puppy that was brought in just before closing.
- •Reception and nursing team – mentioned for practical support during stressful visits (including bringing a drink and a phone charger), and for handling a lost-dog reunion by finding owner details via a database.
Reviews
Google rating: 4.8 stars from 145 reviews. “”
- •Fast access when something is wrong, including same‑afternoon appointments and being seen within about half an hour on a Sunday for an eye injury; multiple accounts describe being taken in even when not registered.
- •Staff staying late to complete care in at least one case (arriving shortly before closing and leaving well after).
- •Clearer cost expectations: reviewers mention “transparent pricing” and an exam that felt thorough without “costing a fortune elsewhere.”
- •Follow-up contact: one owner reports unprompted check‑up phone calls at no cost.
- •Practical, problem-solving help beyond clinical care, such as reuniting a lost dog with their owner by checking a database.
Special Services
Animals Treated at Vets for Pets
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Vets for Pets
Opening Hours
Hours
Reviews for Vets for Pets
Note: Showing the 5 most recent Google reviews out of 145 we track in total. Recent reviews may not be representative of overall sentiment.
Matt Banham
3 weeks ago
We wanted to change to vets 4 pets because of their transparent pricing and when Dax became ill, they were absolutely amazing... a thorough examination that would have cost a fortune elsewhere and a course of meds. Dermot (i think that was his name) was amazing helping us decide of the best course of treatment and the advice he gave was amazing as well. Clearly cares for the animals he treats and we felt so reassured when we left.
Stacey Aston
5 months ago
We came across this vets upon our cockapoo becoming unwell on holiday - we went there and had an appointment the same afternoon. The vet Louise was absolutely amazing , so kind hearted and actually cared for our dog rather than most vets just wanting your money! He was prescribed antibiotics and anti inflammatory medicine. I’m gutted we don’t live closer because we would definitely return for her amazing , kind expertise! Cannot thank you enough! The lady on the reception was also lovely! 🫶 thanks a lot both of you x
Stacey Aston
2 months ago
We came across this vets upon our cockapoo becoming unwell on holiday - we went there and had an appointment the same afternoon. The vet Louise was absolutely amazing , so kind hearted and actually cared for our dog rather than most vets just wanting your money! He was prescribed antibiotics and anti inflammatory medicine. I’m gutted we don’t live closer because we would definitely return for her amazing , kind expertise! Cannot thank you enough! The lady on the reception was also lovely! 🫶 thanks a lot both of you x
Natalie Blundell
7 months ago
My puppy became poorly whilst on holiday in the lakes. I made a call to Vets for Pets and despite not being registered they told me to bring her immediately. They took her straight in. No questions asked. The surgery was due to close at 6…. It as 5.40. The staff selflessly stayed to treat my puppy. It was 7.20pm when we left. I have never come across such kind and compassionate Veterinary staff in my life. Melanie the Vet, the lovely Nurse and Receptionist that brought me a drink and a charger. The kindness you showed both me and Lilly will never be forgotten. I’ve been around Vets my entire life but their genuine love for their animals in their care is extraordinary. I only wish I lived closer. Thank you
Natalie Blundell
4 months ago
My puppy became poorly whilst on holiday in the lakes. I made a call to Vets for Pets and despite not being registered they told me to bring her immediately. They took her straight in. No questions asked. The surgery was due to close at 6…. It as 5.40. The staff selflessly stayed to treat my puppy. It was 7.20pm when we left. I have never come across such kind and compassionate Veterinary staff in my life. Melanie the Vet, the lovely Nurse and Receptionist that brought me a drink and a charger. The kindness you showed both me and Lilly will never be forgotten. I’ve been around Vets my entire life but their genuine love for their animals in their care is extraordinary. I only wish I lived closer. Thank you
Rosalind Dando
9 months ago
Good service and staff are understanding and knowledgeable.
Sarah J
a year ago
Staff that were working on the afternoon of 7th of December were fantastic. Stopped by to get help reuniting a lost dog with her owner. The staff were able to find her details on a database and the dog is now home.
Fran Cunliffe
a year ago
Amazing!! We get a level of service from the Vets here than we've ever had in any vets the last 15yrs. Having lived in numerous locations. We get occasional check up phone calls - which we love, at no cost and unprompted by us, I've never known any Vets do that! We have an old dog and the Vets here are unbelievably proactive! Can not fault this place. Louise, Mel & Dermot you are superb!!!! Thank you to the whole team.
Justin Williamson
a year ago
Excellent and kind service when our Jack Russell injured a claw while we were on holiday near Penrith recently. Seen very quickly under the circumstances and we were very pleased overall with the service. All staff were very efficient and helpful.
Jenny Mckelvie
4 years ago
Absolutely fantastic. Called at 10am on a Sunday morning because our dog had hurt her eye on a walk. Despite not being registered they managed to fit us in within half an hour, made the whole process incredibly easy, and were fantastic with our dog. Brilliant service, lovely people, wouldn't hesitate to use them again.
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