Vets for Pets

Vets for Pets Penrith is part of the Vets for Pets group. The practice presents itself as a modern, well-equipped clinic for dogs, cats and rabbits, with in-house diagnostics, surgery, hospitalisation and isolation facilities. Recent feedback continues to highlight quick access when pets are unwell, caring communication, and clear discussion of treatment options and costs.

Services

• •Consultations for illness and minor injuries: the clinic sees pets with acute problems, with review examples including same-afternoon appointments for an unwell dog, treatment for an injured claw, and assessment of an eye injury. Owners also mention being seen quickly even when not registered with the practice.
• •Diagnostics and on-site facilities: in-house laboratory services for biochemistry and haematology, blood pressure monitoring, digital x-ray, ultrasound, and an in-house pharmacy.
• •Surgery, dental care and inpatient support: operating theatre, dentistry, hospital ward, and an isolation unit.
• •Emergency arrangements: when the practice is closed, emergency cover is arranged with The Green Veterinary Surgery, with different fees applying before and after 9pm.
• •Other practice facilities: the clinic is also listed as a veterinary nurse training facility.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Reviewers also mention transparent pricing, and some felt examinations were thorough without being overly expensive.

People

• •Louise (vet): praised for kind, careful treatment of unwell dogs, with one owner specifically mentioning antibiotics and anti-inflammatory medication being prescribed after a same-afternoon appointment.
• •Mel / Melanie (vet): highlighted in urgent cases, including one where staff stayed well past closing to treat a puppy; another regular client says they normally see either Mel or Kathrine.
• •Kathrine (vet): named by a recent reviewer as one of the vets they usually see.
• •Dermot (vet, name noted with some uncertainty by one reviewer): described as reassuring and helpful when talking owners through treatment choices.
• •Reception and nursing team: warmly mentioned for practical support during stressful visits, including helping a stranded owner with a drink and phone charger, and reuniting a lost dog with its owner by checking a database.

Reviews

Google rating: 4.8 stars from 146 reviews.

Recent reviews commonly mention

• •Fast help for urgent problems, including same-afternoon appointments, being seen within half an hour on a Sunday, and being accepted even when not registered.
• •Warm, compassionate care, with several owners saying staff were reassuring and attentive to both pets and people.
• •Going beyond the basics, including staying open late to complete treatment and offering practical help in stressful situations.
• •Clear communication and follow-up, with praise for transparent pricing, thoughtful advice on treatment options, and occasional unprompted check-in phone calls.