The Vet Whitehaven

The Vet Whitehaven describes itself as independently owned and run. The website highlights in-house diagnostics (lab testing, ultrasound and X‑ray) plus dentistry and surgical facilities for routine and emergency operations, and it provides 24‑hour emergency cover (with an extra charge out of hours). Recent reviews repeatedly mention follow-up contact after procedures (including a next‑day call after kitten neutering), fast turnaround on blood-test results, and clear explanations with plans discussed. Owners also describe support through serious illness and end‑of‑life care, including reassurance and dignity during euthanasia and a condolences card afterwards.

Services

• •Routine consultations
• •Yearly vaccinations and health checks
• •Surgery: routine and emergency operations (owners specifically mention neutering)
• •Diagnostics & imaging
• •In-house laboratory testing (reviews mention blood tests with quick results)
• •Ultrasound
• •X‑ray
• •Dentistry, including a pet dental X‑ray facility
• •Species seen (as listed on the website): cats/kittens, dogs/puppies, and “small furry and feathered”
• •Emergency care (24-hour cover): during normal hours, emergencies can be brought in after calling ahead; out of hours is via phone with an extra charge (as stated on the website)
• •Veterinary Nurse Training facility (from clinic data)
• •Referrals: at least one owner reports their cat was referred for specialist surgery, described as life‑saving

People

• •Iina, Lynn, Sophie (vets) are named positively in reviews. Owners describe them and the wider team as
• •Clear communicators: taking time to explain findings “in depth,” define terms, and discuss “way forward” and plans.
• •Proactive with follow-up: next‑day post‑op check‑ins are mentioned after neutering; another owner describes the clinic phoning for updates during a pet’s cancer journey.
• •Supportive around bereavement/end of life: multiple reviews mention dignity, reassurance, and not feeling rushed during euthanasia; one family received a condolences card.

Reviews

Google rating: 4.9 stars from 248 reviews. “”

• •Post-procedure follow-up: next‑day calls after neutering and “excellent” follow-up procedures.
• •Speed of diagnostics: owners mention quick blood-test results, linked to in‑house testing.
• •Explanations and planning: repeated mention of detailed, understandable explanations and agreeing a plan for what happens next.
• •Handling difficult cases and outcomes: support through cancer care, sudden loss, and end‑of‑life appointments described as calm, unrushed, and dignified.
• •Guidance on options: one owner says the team raised the option of referral for specialist surgery that they didn’t realise was available.