West Lakeland Veterinary Group – Vets in Whitehaven
Clinic Overview
- Feedback is mostly very positive, with repeated praise for friendly, efficient care and pets being handled gently and made comfortable during treatment. - Owners mention both routine and urgent visits, including same-day appointments, boosters, and night-time emergency care. - Communication stands out as a strength, especially in urgent cases where owners felt kept informed and able to ask questions.
Services
- •General veterinary care for pets, including preventative health care and routine appointments such as boosters.
- •Care for a range of animals is mentioned, including cats, dogs, and small pets such as hamsters, rabbits, and guinea pigs.
- •Urgent and emergency treatment appears to be a regular part of the service, with owners mentioning same-day appointments, out-of-hours emergency care, and overnight hospitalisation when needed.
- •Diagnostic work mentioned by clients includes X-rays and blood tests, alongside treatment for acute problems such as a dog that had eaten part of a toy.
- •The wider practice offering also includes equine services and farm work.
- •The practice is noted as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mark (vet): praised by a client during an emergency overnight cat case for keeping them informed while their pet had an X-ray and blood tests.
- •Clients also speak positively about the wider team, particularly friendly reception staff and vets described as gentle, efficient, and willing to answer questions.
Reviews
Google shows 4.6 stars from 188 reviews.
- •Feedback is mostly very positive, with repeated praise for friendly, efficient care and pets being handled gently and made comfortable during treatment.
- •Owners mention both routine and urgent visits, including same-day appointments, boosters, and night-time emergency care.
- •Communication stands out as a strength, especially in urgent cases where owners felt kept informed and able to ask questions.
- •There are a few mixed comments around practicalities and outcomes: parking is described differently by different reviewers, and one recent reviewer reported a very poor experience with their dog's treatment plan.

