Specialist Vets in Workington

Specialist Vets in Workington

Advanced veterinary care including referral centres, exotic pets and specialised services

About Specialist Vets in Workington

Updated January 2026

Specialist services in Workington are limited to routine and non-urgent care.

While both clinics offer comprehensive services for companion animals, none provide specialized emergency or 24-hour care. This limitation suggests that for specialized or complex cases requiring immediate attention, pet owners might need to travel outside Workington. Nonetheless, the availability of veterinary nurse training at Millcroft Veterinary Group Ltd suggests a focus on high-quality routine care and professional development within the town.

There are 2 veterinary clinics listed for specialist vets in Workington.

Top Rated Specialist Vets in Workington

Top-ranked veterinary practices based on quality, service, and customer reviews

#1

Millcroft Veterinary Group Ltd

4.8(636 reviews)
Independent Clinic
📞01900 66666
Treats:
dog
cat
bird
rabbit
exotic
chicken
## Summary Millcroft Veterinary Group Ltd describes itself as an **independent** practice with roots going back to the **1920s** (via a merger of two practices). The practice website also states it provides **24-hour care as part of the Millcroft Vets team**, and lists **Royal College of Veterinary Surgeons (RCVS) membership**. Clinic data indicates it is a **veterinary nurse training facility**. From recent reviews, owners most often describe: - **Prompt access to appointments** in some cases (one owner with a paw issue says their dog was booked in **within half an hour** after calling for advice). - **Clear pre-procedure information and aftercare** (one owner says they were given “lots of information before the procedure” plus “good follow up information,” and their pet recovered well). - A small number of reviews raising concerns about **communication and billing** (e.g., dissatisfaction when a removed lump wasn’t described beyond “we don’t know what it was” because it wasn’t sent for lab testing, and complaints about a quoted price later increasing). ## Services Services and scenarios explicitly mentioned across the website summary and reviews include: - **24-hour care** (stated on the website as “24-hour care as part of the Millcroft Vets team”). - **Surgery/procedures** (e.g., **lump removal** from a dog’s foot; a separate review references a dog’s **operation** with an overnight stay/collection the next morning). - **Clinical examinations and treatment plans** (one review describes a **full examination** for a back paw problem and discussion of other concerns, followed by **recommended treatment and follow-up advice**). - **Veterinary nurse care around procedures** (one owner says their pet was cared for by a **veterinary nurse**, with pre-procedure and follow-up information provided). - **End-of-life/emergency appointment support** (one review describes an emergency appointment when a cat died en route, and the team being “in no rush” during the appointment). Clinic data also lists the practice as a **veterinary nurse training facility**. ## Pricing Only specific prices/amounts mentioned in reviews: - **£380**: one owner reports paying this amount for a **lump removal**. - **“Nearly £250” increase vs quote**: one owner says their dog’s operation bill rose by nearly £250 compared with what they were originally quoted. - **£41**: one owner reports later being told they had an outstanding balance of £41. ## People No individual clinicians are named in the provided sources, but multiple roles are referenced: - **Reception team**: mentioned for giving advice by phone and arranging quick appointments (including one report of booking a visit within half an hour). - **Veterinary nurses**: one owner specifically credits a veterinary nurse with caring for their pet around a procedure, alongside thorough information and follow-up guidance. - **Vets**: owners describe vets doing examinations and discussing treatment and follow-up; one owner also reports a negative interaction where they felt “brushed off” after declining lab testing on a removed lump. ## Reviews **4.8 stars from 636 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast access and helpful booking/advice** are mentioned repeatedly (including quick scheduling after calling for advice). - **Good explanations and aftercare**: owners mention being given detailed information before procedures and clear follow-up instructions. - **Welcoming interactions**: several reviews describe staff as friendly and considerate, including in emotionally difficult situations. - **Conflicting experiences on communication and outcomes**: one owner was unhappy that a removed lump wasn’t characterised without lab testing; another alleges **stitches left in after a post-op appointment** and says they paid elsewhere to have remaining stitches removed. - **Billing and payment handling concerns in some cases**: one review alleges a significant increase from a quoted price and pressure to pay immediately to avoid further charges; the same reviewer describes being told to find another vet due to an outstanding balance. - **Allegation of discriminatory treatment**: one reviewer reports feeling uncomfortable due to “attitude and looks” towards them as a same-sex couple (this is a single account in the reviews provided).

Why This Ranking:

Millcroft Veterinary Group Ltd in Workington scores highly due to its impressive 4.8 Google rating from 614 reviews, indicating strong customer satisfaction. The clinic excels in professionalism with VN training and complete service information. Its comprehensive service range and positive review sentiment make it a trusted local veterinary clinic.

#2

The Veterinary Clinic

4.6(126 reviews)
Independent Clinic
📞01900 602138
Treats:
dog
cat
bird
exotic
chicken
## Summary The Veterinary Clinic is part of the **Galemire Vets** group (as indicated by the clinic website). From the information available, it appears set up mainly for **routine companion-animal consultations**, with reviews mentioning visits for **ear inflammation in a dog** (including **antibiotic ear drops**) and an appointment for a **hamster**. Across recent reviews, owners commonly describe: - **Quick appointments** (including “no wait to be seen”). - **Consultations where the vet listens and explains clearly**, described as “unhurried” and careful in explanations. - A **mixed picture on value/cost**, with one detailed review citing an **~£100 charge for an ear check** and feeling little was done, while other reviewers focus on friendliness and professionalism. The website also mentions **emergency care**, but does not provide specifics. ## Services Based on the website and the latest reviews available: - **General veterinary consultations** (multiple reviews reference appointments and consultations). - **Ear problems in dogs**: ear check for inflammation/muck after swimming/mud exposure; **antibiotic ear drops** prescribed (reviewer reported these were helping). - **Small pet/exotic consults**: a **hamster** was seen by the vet. - **Emergency care** is referenced on the website, but **no details** are provided about how it operates. ## Pricing - One reviewer reported being charged **about £100** for a dog’s **ear check**, and felt the vet “didn’t attempt to remove” debris and that the visit offered limited hands-on treatment for the cost. ## People No staff are named in the information provided. What reviewers say about the team includes: - **Vet communication style**: described as **unhurried**, listening to concerns, and explaining “concisely and carefully.” - **Reception/vet nurse interactions**: described as friendly and welcoming (including offering a dog **biscuits** during the visit). - **Conflicting experiences**: one reviewer praises a **locum vet** but alleges the **clinical lead vet** was rude and dismissive; other recent reviews describe staff as polite, professional, and helpful. ## Reviews **Google rating: 4.6 stars from 126 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Friendliness and professionalism** are repeated often (“friendly and helpful,” “polite staff,” “pleasant and professional”). - **Clear explanations and feeling listened to**: one owner highlights an unhurried consultation where concerns were addressed and explained carefully. - **Waiting time**: at least one reviewer reports **no wait** to be seen. - **Cost/value concerns appear in a minority of recent reviews but with detail**: one owner felt an ear-related visit cost **~£100** for minimal hands-on help; another strongly negative review alleges the practice is “all about money” and describes being “fobbed off” with medication (while also saying bills were later reduced/wiped after issues).

Why This Ranking:

The Veterinary Clinic in Workington has a solid 4.6 rating from 126 reviews, reflecting a generally positive client experience. While it offers a good range of services and complete information, some negative reviews impact its sentiment score. Nevertheless, it remains a reliable choice with an experienced team of vets and nurses.