The Veterinary Clinic – Vets in Workington
Clinic Overview
The Veterinary Clinic is part of the Galemire Vets group (as indicated by the clinic website). From the information available, it appears set up mainly for routine companion-animal consultations, with reviews mentioning visits for ear inflammation in a dog (including antibiotic ear drops) and an appointment for a hamster.
Across recent reviews, owners commonly describe
- •Quick appointments (including “no wait to be seen”).
- •Consultations where the vet listens and explains clearly, described as “unhurried” and careful in explanations.
- •A mixed picture on value/cost, with one detailed review citing an ~£100 charge for an ear check and feeling little was done, while other reviewers focus on friendliness and professionalism.
The website also mentions emergency care, but does not provide specifics.
Services
Based on the website and the latest reviews available
- •General veterinary consultations (multiple reviews reference appointments and consultations).
- •Ear problems in dogs: ear check for inflammation/muck after swimming/mud exposure; antibiotic ear drops prescribed (reviewer reported these were helping).
- •Small pet/exotic consults: a hamster was seen by the vet.
- •Emergency care is referenced on the website, but no details are provided about how it operates.
Pricing
- •One reviewer reported being charged about £100 for a dog’s ear check, and felt the vet “didn’t attempt to remove” debris and that the visit offered limited hands-on treatment for the cost.
People
No staff are named in the information provided. What reviewers say about the team includes
- •Vet communication style: described as unhurried, listening to concerns, and explaining “concisely and carefully.”
- •Reception/vet nurse interactions: described as friendly and welcoming (including offering a dog biscuits during the visit).
- •Conflicting experiences: one reviewer praises a locum vet but alleges the clinical lead vet was rude and dismissive; other recent reviews describe staff as polite, professional, and helpful.
Reviews
Google rating: 4.6 stars from 126 reviews. “”
- •Friendliness and professionalism are repeated often (“friendly and helpful,” “polite staff,” “pleasant and professional”).
- •Clear explanations and feeling listened to: one owner highlights an unhurried consultation where concerns were addressed and explained carefully.
- •Waiting time: at least one reviewer reports no wait to be seen.
- •Cost/value concerns appear in a minority of recent reviews but with detail: one owner felt an ear-related visit cost ~£100 for minimal hands-on help; another strongly negative review alleges the practice is “all about money” and describes being “fobbed off” with medication (while also saying bills were later reduced/wiped after issues).
Animals Treated at The Veterinary Clinic
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – The Veterinary Clinic
Opening Hours
Hours
Reviews for The Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 126 we track in total. Recent reviews may not be representative of overall sentiment.
labtec1958
in the last week
Friendly and very helpful
Angela Moore
9 months ago
Friendly,polite staff,consultation was excellent thankyou
Jaymie Meek
10 months ago
Friendly and helpful. No wait to be seen
Fiona “Fi” Greenoff
11 months ago
Staff were very pleasant and professional. Vet was very unhurried.listened to all our concerns and explained everything concisely and carefully. Receptionist/vet nurse was lovely too, and Romeo appreciated the biscuits.
DAVID ROBINSON
11 months ago
Sarah Ann
10 months ago
There was no option to leave - stars or I would have! I wouldn’t trust this vets with a stuffed toy let alone a family pet! All about money and nothing else, the only good thing this vets has to offer is the locum vet, the clinical lead vet is nothing but RUDE and ill mannered with no veterinary knowledge at all. It took for me to push and basically tell them my pet wasn't well, constantly being fobbed off with medication! They done things they knew shouldn’t have happened, hence them having to wipe hefty bills! Avoid at any cost, no animal care whatsoever!
Stephen Ward
a year ago
Lovely people, great vets. Just so expensive. I took my dog for a check on her ears as she is always in lakes or roles in mud. I shower her, have to clean her ears but they get inflamed, regularly. The vet had a look, told me that which o already knew, didnt attempt to remove any of it and charged my about £100 quid for not doing very much at all. I wouldn't have minded if she had at least done something to help clear her ears, yet it left a bad impression that vets just spank you for cash because they can. I appreciate they are only interested in money, I get that, but don't pretend to be interested in animal welfare if you're not. I still clean her ears out, the dog not the vets 🤣 although the vet was lovely , professional etc, yet at the same time dismissive. Felt that I was intruding on her afternoon instead of seeking help for my little pup. Again, I mean no offence just saying how I saw it. If it was a thirty quid payment then I could understand the difference experienced, yet when you pay a premium I expect premium treatment. I think that either the practice or vets in general need to take a deep look at themselves. Again, appreciate it's a business, yet I felt as of I'd been ripped off. She has reduced inflammation and the antibiotic ear drops are working, just not as quickly as I'd hoped.
Valerie Churchill
a year ago
It's like home from home, staff are professional, friendly and knowledgeable always very helpful. Our Vets are the best, our pets are treated like family, they are not only very up to date with their practice knowledge but give advice guidance and reassurance to pet parents. I have used this practice for many years and would totally recommend
Jemma Hindle
a year ago
My daughter took her Hamster Gary to see the vet yesterday. It was her first time attending the vets on her own with her pet. The vets and receptionist were friendly and welcoming and all in all a great experience for them both! Thankyou 🙂
kel col
4 years ago
Excellent veterinary service as always ❤ Getting my lil man back to good health 😌
