The Veterinary Clinic

- Many reviewers describe the clinic as friendly, polite, professional, and helpful, with positive comments about both the vets and front-of-house team. - Several reviews highlight good communication, saying the vet listened carefully, explained things clearly, and did not make the consultation feel rushed. - Convenience and access come through positively in some feedback, including one review that mentioned no wait to be seen.

The Veterinary Clinic in Workington is a general practice that recent reviewers often describe as friendly, professional, and easy to access, with some mentioning quick appointments and no wait to be seen. Consultations are often praised for being calm, unhurried, and clearly explained. A small number of reviews raise concerns about cost and value. The website also mentions emergency care, although no further details are given.

Services

•General veterinary consultations for routine appointments and health concerns, with reviews describing clear explanations and helpful follow-up advice.
•Dog ear problems, including checks for inflamed or dirty ears and treatment with prescribed antibiotic ear drops.
•Cat care, with recent reviews mentioning treatment for a cat named Tiger.
•Small pet consults, including a recent visit for a hamster.
•Emergency care is referenced on the website, but no further information is published about how this operates.

Pricing

No published pricing information is currently available for this clinic.

People

No individual staff are named publicly, but reviews often describe the team as friendly, professional, and helpful.

Reviews

Google rating: 4.6 stars from 127 reviews.

•Many reviewers describe the clinic as friendly, polite, professional, and helpful, with positive comments about both the vets and front-of-house team.
•Several reviews highlight good communication, saying the vet listened carefully, explained things clearly, and did not make the consultation feel rushed.
•Convenience and access come through positively in some feedback, including one review that mentioned no wait to be seen.
•The overall picture is positive, but there are some clear concerns about cost and value in a small number of reviews, including one detailed complaint about an ear-related appointment and another strongly negative account of feeling dismissed.

Reviews for The Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 127 we track in total. Recent reviews may not be representative of overall sentiment.

Russell Mason

2 months ago

My cat Tigers vet was absolutely amazing. I couldn't fault him even if I tried. I forget his name, but I would be happy to bring Tiger along any time he needs help.

labtec1958

3 months ago

Friendly and very helpful

Angela Moore

1 year ago

Friendly,polite staff,consultation was excellent thankyou

Jaymie Meek

Friendly and helpful. No wait to be seen

Fiona “Fi” Greenoff

Staff were very pleasant and professional. Vet was very unhurried.listened to all our concerns and explained everything concisely and carefully. Receptionist/vet nurse was lovely too, and Romeo appreciated the biscuits.

DAVID ROBINSON

Sarah Ann

There was no option to leave - stars or I would have! I wouldn’t trust this vets with a stuffed toy let alone a family pet! All about money and nothing else, the only good thing this vets has to offer is the locum vet, the clinical lead vet is nothing but RUDE and ill mannered with no veterinary knowledge at all. It took for me to push and basically tell them my pet wasn't well, constantly being fobbed off with medication! They done things they knew shouldn’t have happened, hence them having to wipe hefty bills! Avoid at any cost, no animal care whatsoever!

Stephen Ward

2 years ago

Lovely people, great vets. Just so expensive. I took my dog for a check on her ears as she is always in lakes or roles in mud. I shower her, have to clean her ears but they get inflamed, regularly. The vet had a look, told me that which o already knew, didnt attempt to remove any of it and charged my about £100 quid for not doing very much at all. I wouldn't have minded if she had at least done something to help clear her ears, yet it left a bad impression that vets just spank you for cash because they can. I appreciate they are only interested in money, I get that, but don't pretend to be interested in animal welfare if you're not. I still clean her ears out, the dog not the vets 🤣 although the vet was lovely , professional etc, yet at the same time dismissive. Felt that I was intruding on her afternoon instead of seeking help for my little pup. Again, I mean no offence just saying how I saw it. If it was a thirty quid payment then I could understand the difference experienced, yet when you pay a premium I expect premium treatment. I think that either the practice or vets in general need to take a deep look at themselves. Again, appreciate it's a business, yet I felt as of I'd been ripped off. She has reduced inflammation and the antibiotic ear drops are working, just not as quickly as I'd hoped.

Valerie Churchill

It's like home from home, staff are professional, friendly and knowledgeable always very helpful. Our Vets are the best, our pets are treated like family, they are not only very up to date with their practice knowledge but give advice guidance and reassurance to pet parents. I have used this practice for many years and would totally recommend

Jemma Hindle

My daughter took her Hamster Gary to see the vet yesterday. It was her first time attending the vets on her own with her pet. The vets and receptionist were friendly and welcoming and all in all a great experience for them both! Thankyou 🙂