Millcroft Veterinary Group Ltd – Vets in Workington
Clinic Overview
- Many owners describe the team as welcoming, helpful, and accommodating, with long-term clients saying service has remained strong over many years. - Appointment access and reception support stand out, including reports of quick booking, helpful phone advice, and smooth visits. - Owners also mention thorough consultations and clear explanations, especially around procedures, follow-up care, and recovery.
Millcroft Veterinary Group Ltd in Workington is a long-established practice offering 24-hour care as part of the Millcroft Vets team. Recent feedback is strongly positive, with owners frequently praising caring staff, easy access to appointments, and clear communication before and after treatment. The practice is also listed as a veterinary nurse training facility.
Services
- •General veterinary care and examinations: Reviews describe full consultations for issues such as a dog’s back paw problem, with discussion of other concerns, recommended treatment, and follow-up advice.
- •Surgery and procedures: Recent feedback includes a dog’s foot lump removal and other operations requiring collection the following morning.
- •Nursing support around procedures: Owners mention pets being looked after by a veterinary nurse, with detailed pre-procedure information and clear aftercare guidance.
- •Emergency and sensitive care: The practice offers 24-hour care, and reviews also mention supportive handling in urgent and emotionally difficult situations.
- •Range of animals seen: Recent owners mention using the practice for dogs, cats, birds, and horses.
- •Plans and facilities: Some owners refer to a senior monthly pet care plan and a lifetime plan, and one recent review also praises the parking facilities.
Pricing
No published pricing information is currently available for this clinic.
People
Recent feedback highlights a friendly reception team who help with advice and appointment booking, including same-day access in some cases. Veterinary nurses are specifically praised for looking after pets around procedures and explaining aftercare clearly. Vets are described as caring, considerate, and thorough in consultations.
Reviews
Google rating: 4.8/5 from 652 reviews. Recent feedback is very positive overall, with a strong emphasis on friendly service and caring treatment.
- •Many owners describe the team as welcoming, helpful, and accommodating, with long-term clients saying service has remained strong over many years.
- •Appointment access and reception support stand out, including reports of quick booking, helpful phone advice, and smooth visits.
- •Owners also mention thorough consultations and clear explanations, especially around procedures, follow-up care, and recovery.
- •A small number of reviews raise communication and billing concerns, including one complaint after a lump removal where the owner felt brushed off and unhappy with the charge, but this sits against a much larger run of highly positive recent comments.
