Millcroft Veterinary Group Ltd – Vets in Workington
Clinic Overview
- Owners regularly praise the team as welcoming, helpful, and accommodating, including long-standing clients who say the practice has served them well over many years. - Clinical care and communication are recurring strengths, with reviews highlighting thorough consultations, clear explanations, and prompt updates after surgery. - Recent examples include positive experiences with eye surgery, consultations for cats and dogs, and supportive follow-up that helped owners feel informed during recovery.
Services
- •General veterinary care and consultations: Owners describe thorough appointments for dogs and cats, with clear explanations, advice, and pets being made to feel relaxed.
- •Surgery and procedures: Reviews mention procedures including lump removal and eye surgery, with owners appreciating updates after the operation, post-op guidance, and follow-up appointments.
- •Nursing and aftercare support: Pets are described as being well looked after around procedures, with detailed aftercare advice and supportive handling during recovery.
- •Emergency and sensitive care: The practice offers 24-hour care, and feedback points to considerate, reassuring support in urgent and emotionally difficult situations.
- •Range of animals seen: Recent owners mention using the practice for dogs, cats, birds, and horses.
- •Plans and practicalities: Owners refer to a senior monthly pet care plan and a lifetime plan, and one review also highlights the parking facilities.
Pricing
No published pricing information is currently available for this clinic.
People
Brandan is mentioned positively by name as a lovely, thorough vet who gave excellent advice. Reviews also consistently praise the reception team, veterinary nurses, and wider vet team for being friendly, considerate, and clear in their explanations before and after treatment.
Reviews
Google rating: 4.8/5 from 730 reviews. Recent feedback is very positive overall, with many owners describing friendly service and reassuring care.
- •Owners regularly praise the team as welcoming, helpful, and accommodating, including long-standing clients who say the practice has served them well over many years.
- •Clinical care and communication are recurring strengths, with reviews highlighting thorough consultations, clear explanations, and prompt updates after surgery.
- •Recent examples include positive experiences with eye surgery, consultations for cats and dogs, and supportive follow-up that helped owners feel informed during recovery.
- •A small number of comments mention communication and billing concerns, including one owner who felt unhappy after a lump-removal procedure, but this sits alongside a much larger run of highly positive reviews, including some describing prices as reasonable.
