Scarsdale Veterinary Group

Scarsdale Veterinary Group in Alfreton is part of IVC Evidensia. Reviews consistently describe a friendly, supportive branch with clear communication, compassionate care in emergencies and end-of-life situations, and considerate handling of nervous pets. Recent feedback also highlights help with small animals and poultry as well as dogs and cats.

Services

• •Emergency and urgent care: Owners mention pets being seen quickly in urgent situations, including a dog rushed in as an emergency where the team attempted lifesaving treatment.
• •End-of-life support: Several reviews describe compassionate care during a pet’s final moments, with owners given time and space to say goodbye.
• •Diagnostics: X-rays are specifically mentioned in reviews, including for a very nervous dog who was handled with extra care.
• •Consultations with clear explanations: Reviews often mention treatment options being explained clearly, including discussion of likely costs.
• •Small animal, exotic and poultry cases: Recent examples include help with a poorly rat and a chicken consultation where Anna took time to explain options and contacted a chicken specialist for further input.
• •Veterinary Nurse Training facility: This is listed among the branch’s capabilities.

Pricing

No published pricing information is currently available for this clinic.

People

• •Anna: Praised for taking time to explain findings and next steps, offering practical guidance to a first-time chicken owner, and seeking specialist input where needed.
• •Wendy: Mentioned warmly for being calm and helpful on the phone, and for being part of a team that discusses treatment options and costs clearly.
• •Reception, nursing and veterinary team: Recent reviews describe a smiling, friendly reception team, helpful and understanding nurses, and polite, informative veterinary staff. One owner also highlighted the care shown to a very nervous dog during an x-ray visit.

Reviews

Google rating: 4.7/5 from 86 reviews.

• •Many reviewers praise the branch for kind, friendly service across the whole team, from reception through to nurses and vets.
• •Clear communication is a recurring theme, with owners saying treatment options were explained well and costs were discussed openly.
• •Compassion stands out strongly in difficult moments, including emergency cases and support when pets were at the end of life.
• •Review examples include thoughtful handling of a nervous dog, help with a rat brought in for assessment, and support for a chicken owner. There is one brief 1-star review with no detail, set against a much larger number of positive comments.