Overdale Veterinary Centre

Overdale Veterinary Centre is an RCVS-accredited practice that, according to its website, provides farm services and emergency and routine care for horses, ponies and donkeys, alongside a Pet Care Plan. It’s also listed as a veterinary nurse training facility.

In recent reviews, owners describe being able to get help quickly for urgent problems (for example, a dog seen at short notice and sent home with advice and medication, with improvement within 48 hours). Several reviews mention practical handling of painful injuries (such as repeated visits for a dog with torn claws and a sprain, including pain relief and calming a distressed patient). If a pet needs to stay in, one reviewer says they were kept updated.

Not all experiences are positive: one review praises the vets but describes reception/admin as rude and the fees as “robbery,” and another alleges missed warning signs after a castration, followed by a sudden death the next day (a very serious complaint that conflicts with other owners’ positive outcomes).

Services

From the clinic website summary and the reviews, Overdale Veterinary Centre is described as offering

• •Farm services (website).
• •Equine care: emergency and routine veterinary care for horses, ponies and donkeys (website).
• •Emergency veterinary services (listed in the provided clinic data as 24/7 or extended hours, without further detail here).
• •Pet Care Plan (website; inclusions/pricing not stated in the provided information).
• •Routine preventative care mentioned in reviews, including vaccinations and health checks.
• •Surgery mentioned in reviews: dog castration (with one highly negative experience reported).
• •Treatment for injuries and pain: claw/toe injury management and pain medication noted in reviews.
• •Small pet care: help with a guinea pig issue mentioned in a review.
• •Inpatient care/monitoring: one reviewer notes being kept updated when their pet had to stay.

People

• •John (vet): One reviewer describes him as “particularly good,” while also saying their main frustration was with reception/admin rather than the vets themselves.
• •Jasmine: Named as the person who assessed a dog, diagnosed the issue, and provided advice and medication, with the owner reporting improvement within 48 hours.
• •Chloe (vet nurse): Praised by an owner of a highly fear-reactive/fear-aggressive dog for “going above and beyond” to keep on top of health checks and vaccines, and for advocating for both the dog and the owner.

Reviews

Google rating: 4.7 stars from 387 reviews. “”

• •Fast access and effective first-line treatment: being seen at short notice, leaving with medication/advice, and noticeable improvement reported within 48 hours.
• •Handling of difficult or anxious pets: specific praise for a vet nurse helping a fear-reactive dog complete health checks and vaccinations.
• •Support with painful injuries: multiple visits over a short period for a dog with torn claws/toe sprain, including calming the dog and providing pain relief.
• •Communication during stays: at least one owner says they were kept updated when a pet had to stay in.
• •Negative experiences with the “front desk” and costs: one reviewer says reception/admin were rude and difficult, and felt the fee structure was excessive.
• •Serious post-op complaint: one review alleges their dog was repeatedly told he was “fine” after castration despite concerning symptoms, and died the next day—this sharply conflicts with other owners’ positive reports.