Specialist Vets in Buxton

## Summary Overdale Veterinary Centre is an RCVS-accredited practice that, according to its website, provides farm services and emergency and routine care for horses, ponies and donkeys, alongside a Pet Care Plan. It’s also listed as a veterinary nurse training facility. In recent reviews, owners describe being able to get help quickly for urgent problems (for example, a dog seen at short notice and sent home with advice and medication, with improvement within 48 hours). Several reviews mention practical handling of painful injuries (such as repeated visits for a dog with torn claws and a sprain, including pain relief and calming a distressed patient). If a pet needs to stay in, one reviewer says they were kept updated. Not all experiences are positive: one review praises the vets but describes reception/admin as rude and the fees as “robbery,” and another alleges missed warning signs after a castration, followed by a sudden death the next day (a very serious complaint that conflicts with other owners’ positive outcomes). ## Services From the clinic website summary and the reviews, Overdale Veterinary Centre is described as offering: - **Farm services** (website). - **Equine care**: emergency and routine veterinary care for **horses, ponies and donkeys** (website). - **Emergency veterinary services** (listed in the provided clinic data as **24/7 or extended hours**, without further detail here). - **Pet Care Plan** (website; inclusions/pricing not stated in the provided information). - **Routine preventative care** mentioned in reviews, including **vaccinations and health checks**. - **Surgery** mentioned in reviews: **dog castration** (with one highly negative experience reported). - **Treatment for injuries and pain**: claw/toe injury management and **pain medication** noted in reviews. - **Small pet care**: help with a **guinea pig** issue mentioned in a review. - **Inpatient care/monitoring**: one reviewer notes being **kept updated** when their pet had to stay. ## People - **John (vet)**: One reviewer describes him as “particularly good,” while also saying their main frustration was with reception/admin rather than the vets themselves. - **Jasmine**: Named as the person who assessed a dog, diagnosed the issue, and provided **advice and medication**, with the owner reporting improvement within 48 hours. - **Chloe (vet nurse)**: Praised by an owner of a highly fear-reactive/fear-aggressive dog for “going above and beyond” to keep on top of **health checks and vaccines**, and for **advocating** for both the dog and the owner. ## Reviews **Google rating: 4.7 stars from 387 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access and effective first-line treatment**: being seen at short notice, leaving with medication/advice, and noticeable improvement reported within 48 hours. - **Handling of difficult or anxious pets**: specific praise for a vet nurse helping a fear-reactive dog complete health checks and vaccinations. - **Support with painful injuries**: multiple visits over a short period for a dog with torn claws/toe sprain, including calming the dog and providing pain relief. - **Communication during stays**: at least one owner says they were kept updated when a pet had to stay in. - **Negative experiences with the “front desk” and costs**: one reviewer says reception/admin were rude and difficult, and felt the fee structure was excessive. - **Serious post-op complaint**: one review alleges their dog was repeatedly told he was “fine” after castration despite concerning symptoms, and died the next day—this sharply conflicts with other owners’ positive reports.