Vets Now Chesterfield

Vets Now Chesterfield is an out-of-hours small-animal emergency clinic in Clay Cross and is part of Vets Now within the IVC Evidensia group. It focuses on urgent and emergency care when daytime practices are closed, with support also available by video consultation. Recent feedback often mentions being seen quickly overnight and good continuity with regular vets where notes can be sent back to a partner practice.

Services

• •Out-of-hours emergency care: Emergency appointments for small animals when local daytime practices are closed.
• •Urgent treatment and assessment: Recent reviews mention care for a cat with a glass cut, treatment for a dog’s tooth abscess with antibiotics, post-accident emergency assessment, and management discussions around a dog with secondary pneumothorax.
• •Overnight and supportive care: Reviews include examples of pets staying overnight and being kept comfortable during a difficult admission.
• •End-of-life care: Euthanasia is mentioned in reviews, with families describing clear communication and being given time and space to say goodbye.
• •Remote support and follow-up: The clinic’s site mentions video consultations, and one reviewer notes that records can be sent to a pet’s usual vet if they are a partner practice.

Pricing

No published pricing information is currently available for this clinic.

People

• •Will is mentioned in reviews as a caring and knowledgeable vet.
• •Lottie is specifically thanked for care given in a complex emergency case.
• •Crofts is also named in recent reviews.
• •An unnamed vet nurse is praised for handling a cat with a glass cut, with one reviewer saying the vet consultation fee was waived because the nurse dealt with the case.
• •Across recent feedback, the wider team is often described as friendly, helpful, caring, and reassuring.

Reviews

Google rating: 4.2 stars from 397 reviews.

• •Recent reviewers often mention quick access out of hours, including being seen within 10 minutes and getting help in the early hours or on bank holidays.
• •Staff manner is a recurring strength in many reviews, with praise for kindness, reassurance, clear explanations, and helping anxious pets feel calmer.
• •Reviews include positive examples of emergency and overnight care, with owners saying pets were made more comfortable and looked after well during stressful situations.
• •Cost remains the main complaint, with some owners describing fees as very high and wanting clearer breakdowns, and there are a small number of concerns about bedside manner or whether enough investigation was done in an emergency case.