Ashdale Veterinary Centre – Vets in Glossop
Clinic Overview
Ashdale Veterinary Centre is a small-animal practice where recent reviews describe both urgent, walk-in style care and more routine medical work. Owners give concrete examples of pets being treated immediately on arrival (a severe bee-sting reaction with concern about airway swelling) and dental trauma being identified (a cat with three broken teeth) and managed with follow-up reassurance. However, other reviews raise serious concerns about access and communication: repeated phone calls to get through, and one account of an appointment being refused after the owner stated their dog was an XL Bully. There is also a highly negative report alleging repeated reassurance during episodes of collapsing, followed by the pet dying two weeks later.
Services
Services and situations mentioned in the available information include
- •Urgent same-day treatment for acute reactions (severe bee sting with worries about airway constriction; treated immediately after arrival).
- •Assessment and treatment for oral/dental injuries (sore mouth; three broken teeth identified after suspected trauma).
- •Medical consultations and prescribing (tablets given for a cough in a case where a dog was repeatedly collapsing, per one reviewer).
Reviews
Google rating: 4.0 stars from 127 reviews.
- •Rapid urgent care is specifically praised: one owner reports being accepted at the door and treated immediately for a severe bee-sting reaction, with improvement the same afternoon.
- •Dental/oral problems were identified and managed: a cat with a sore mouth was found to have three broken teeth; the owner describes reassurance from reception through to the vet visit and a good outcome at home.
- •Access issues by phone: one reviewer says it can be “good when you can get a hold of them,” but describes needing to call repeatedly and not being able to leave a message for a callback.
- •Refusal of an appointment based on breed is alleged: one owner says an appointment was initially offered, then refused after they mentioned their dog was an XL Bully, and that the call ended abruptly.
- •A serious negative clinical outcome is reported: one reviewer alleges multiple visits for collapsing episodes where they were told the dog was fine, followed by the dog dying two weeks later.
Contact
Animals Treated at Ashdale Veterinary Centre
Animals We Treat
Companion Animals
Opening Hours – Ashdale Veterinary Centre
Opening Hours
Reviews for Ashdale Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 127 we track in total. Recent reviews may not be representative of overall sentiment.
Susan Lowe
a month ago
Amanda Sheffield
a month ago
Lady I spoke with was very helpful to start with and gave us an appointment. After her finding out our dog was an XL Bully she was incredibly rude, refused an appointment and put the phone down me. Awful women.
Amanda Sheffield
3 months ago
Lady I spoke with was very helpful to start with and gave us an appointment. After her finding out our dog was an XL Bully she was incredibly rude, refused an appointment and put the phone down me. Awful women.
Megaret Tannett
a month ago
Good when you can get a hold of them but no website, no email, no way to leave a message and have them call you back. You have to call over and over and hope sombody picks up or spend a lot of time going there in person. Its frustrating as a customer. Please consider fixing this as otherwise this is a good practice that has treated by dog well.
Megaret Tannett
3 months ago
Good when you can get a hold of them but no website, no email, no way to leave a message and have them call you back. You have to call over and over and hope sombody picks up or spend a lot of time going there in person. Its frustrating as a customer. Please consider fixing this as otherwise this is a good practice that has treated by dog well.
vickie wilson
4 months ago
Very caring about the animals, good service.
Ciara Parker
a month ago
Took my dog to this vets as he kept collapsing. Took him back multiple times they told me he was fine and needed tablets for a cough. He died 2 weeks later!!! Will never be taking my future pets here. Wouldn’t even rate it a 1 star!
Ciara Parker
4 months ago
Took my dog to this vets as he kept collapsing. Took him back multiple times they told me he was fine and needed tablets for a cough. He died 2 weeks later!!! Will never be taking my future pets here. Wouldn’t even rate it a 1 star!
Keith Hough
3 months ago
On Monday 30th June I had to take my cat ( Patrick ) to see the vet. He had a very sore mouth. From the receptionist, to seeing the vet, I was assured Patrick would be well looked after. It turned out somebody had kicked Patrick and broken three teeth. Despair, why? However, Patrick was given the highest care and is now back home, well and being just a lovely cat. I can highly recommend Ashvale, as the place to go if your pet requires medical attention. Keith.
Lauren Bailey
4 months ago
Needed an emergency vet appointment in the Glossop area today - Ashdale Vets were fantastic. Our pup had a severe reaction to a bee sting and we were worried about her airways constricting. Ashdale accepted us at the door, treated Mabel immediately, and she's settling up at home much better this afternoon. Staff were lovely - reassuring us and great with our pup. Thank you so much!
